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Customer Success Manager
CanalsVancouver, Metro Vancouver Regional District, CAHands-On Merchandising Associate
The BrickVancouver, Metro Vancouver Regional District, CAMaterial Handler - Shipping, Receiving & Inventory
E.B. Horsman & SonBurnaby, Metro Vancouver Regional District, CARetail Merchandising & Operations Specialist
StartopsWest Vancouver, Metro Vancouver Regional District, CARetail Customer Experience Associate
Michaels StoresBurnaby, Metro Vancouver Regional District, CAlogistics supervisor
Homeland movingRichmond, BC, CAOn-Site Furniture Mover & Setup Pro
CBREVancouver, Metro Vancouver Regional District, CA- Promoted
Senior Executive Assistant
Altis RecruitmentVancouver, BC, Canada- New!
Production Worker - Steel Wire Manufacturing, Overtime
Tree Island SteelRichmond, Metro Vancouver Regional District, CAField Mechanic Helper – On-Site Training & Hands-On Work
Unique TruckingRichmond, Metro Vancouver Regional District, CASenior UX Researcher - Bangkok (Relocation Included)
AgodaVancouver, Metro Vancouver Regional District, CAGlobal VP of Talent Acquisition — Remote
ClioVancouver, Metro Vancouver Regional District, CAProject Manager Intern (May September Internship)
AlgaeCalVancouver, British Columbia, CanadaTerritory Retail Sales & Merchandising (Vancouver)
Breakthru Beverage GroupVancouver, Metro Vancouver Regional District, CA- Promoted
Team Leader / Mover - North Van
Ferguson MovingNorth Vancouver, BC, CanadaOperations Executive (Founder’s Right Hand)
Green TrailNorth Vancouver, Metro Vancouver Regional District, CARetail Merchandising Specialist — Customer-First
The Brick GroupWest Vancouver, Metro Vancouver Regional District, CAPet Sitter Wanted - Long Term Bearded Dragon Boarding – Vancouver, Bc – $10 Daily + Compensation For Other Help Required
PetSitter.comVancouver, British Columbia, CanadaCertified Forklift Operator — Onsite & Fast-Paced
Unifloor Trading Inc.Richmond, Metro Vancouver Regional District, CA- Ottawa, ON (from $ 39,000 to $ 145,858 year)
- Burnaby, BC (from $ 59,573 to $ 84,289 year)
- Sherwood Park, AB (from $ 37,144 to $ 82,150 year)
- West Vancouver, BC (from $ 37,050 to $ 75,000 year)
- North Vancouver, BC (from $ 37,538 to $ 75,000 year)
- Vancouver, BC (from $ 36,075 to $ 73,290 year)
- Regina, SK (from $ 34,125 to $ 62,812 year)
- Etobicoke, ON (from $ 42,071 to $ 61,913 year)
- London, ON (from $ 31,200 to $ 60,376 year)
- Edmonton, AB (from $ 40,463 to $ 59,816 year)
Popular searches
Customer Success Manager
CanalsVancouver, Metro Vancouver Regional District, CA- Full-time
Overview
About Canals
Canals is a fully remote, profitable startup transforming the industrial supply chain (\$10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe. We’re a 70-person team (≈45 in engineering) located across North and South America.
The Role
We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows — and we’re growing fast. You’ll own the full post-sale relationship for a portfolio of accounts — leading onboarding, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams embrace new technology and scale with confidence. If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.
What You’ll Do
- Own a portfolio of customer relationships, driving adoption, retention, and renewals.
- Lead onboarding and customer training sessions to ensure quick, confident rollout across teams.
- Monitor usage and engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks.
- Partner with Product and Engineering to surface customer insights and resolve issues efficiently.
- Facilitate regular business reviews to demonstrate ROI and align on future goals.
- Contribute to the creation and evolution of scalable systems, playbooks, and processes as we grow.
- Champion a customer-first mindset across Canals, ensuring every customer interaction reflects our values.
What You’ll Bring
Bonus Points
Why Join Canals
Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.
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