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Last updated: 5 hours ago

Customer Experience Representative

Indigo Books & MusicCambridge, Ontario, Canada
Full-time +1

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

 • New!

Forex & Crypto Trader – Remote - Entry Level

Maverick FXCambridge, Ontario
Remote
Full-time

Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more

Data Scientist

ATS AutomationCambridge, ON, CA
Full-time

Compensation: $88,000 - $121,000.Annual Performance-Based Incentive Bonus .Benefits package (health and dental) + $600 health spending account .Continuous learning and career growth with global mob... Show more

6J7KI4-Software Engineer-Artificial Intelligence 4 - 6J7-Artificial Intelligence (70648-1)

Systemart LLCCambridge, Canada
Full-time

Experienced, Senior, and Subject Matter Expert (SME)/Technical Lead Engineer (TLE) Level.Software Engineers who will provide engineering support for a new SW engineering initiative involving AI too... Show more

IAM Business Analyst

Allianz Partners CanadaCambridge, ON, CA
Full-time +1

Identity and Access Management (IAM) Business Analyst.You will manage business role-based access, ensure segregation of duties, conduct recertifications, and oversee Joiner/Mover/Leaver processes.Y... Show more

Registered Massage Therapist

Hire Ground TalentCambridge, ON, CA
Full-time +1
Quick Apply

On behalf of our client, we are seeking a dedicated and skilled Massage Therapist to join the team at a multi-disciplinary rehabilitation centre.This is an exciting opportunity to work with a diver... Show more

Retail Store Associate

Savers / Value VillageCambridge, ON, CA
CA$17.60 hourly
Full-time +1

Job Title: Retail Store Associate.Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in the ... Show more

Sales Designer

Closets By Design NiagaraCambridge, ON, CA
CA$50,000.00 yearly
Full-time

Closets by Design is hiring Sales Designers in Kitchener/Cambridge, area: .Sales CLOSER?” Great Negotiator? CLOSER?.Are you creative, with excellent communication skills and like helping people?.Yo... Show more

Manager

Tim HortonsCambridge, ON
Full-time

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbi... Show more

Nurse Practitioner | CARESPACE Deer Ridge

CARESPACE Health+WellnessDeer Ridge, Kitchener, ON, CA
Full-time
Quick Apply

A Better Way to Practice Most clinics ask you to fit into their system.At CARESPACE, we built the system around you.We know that when a client reaches their goals, the practitioner thrives - and wh... Show more

Business Strategy Specialist

Micro1Cambridge, Ontario, CA
CA$50.00 hourly
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

EHS Specialist, Afternoon Shift

BWXTCambridge, ON, CA
Full-time

BWXT Canada) has over 60 years of expertise and experience in the design, manufacturing, commissioning and service of nuclear power generation equipment.This includes steam generators, nuclear fuel... Show more

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Customer Experience Representative

Customer Experience Representative

Indigo Books & MusicCambridge, Ontario, Canada
5 hours ago
Job type
  • Full-time
  • Part-time
Job description
Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required

  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset


Additional Information

As we are looking for a number of roles in our store, please specify in your application letter if you are available and can get to our location to work shifts starting from 5am on week days and/or weekends.

Please also specify if you have experience with children as we are looking for help in our Kids department also.

The roles we are hiring for are Part-Time and unfortunately, we do not have any full-time positions at this time.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.