Licensed Jobs in Windsor, ON

Is this role right for you?

In this role you will :

• Provide service and sales support to Financial Consultants and Portfolio Managers, responding to all inquiries from current and prospective clients concerning MD products and services
• Be accountable for the preparation and processing of client documentation, preparing correspondence to clients and third parties, and inputting transaction requests
• Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
• Establish and maintain a plan to ensure all existing clients are contacted regularly and paperwork required for meetings is prepared in advance
• Book client meetings, prepare files, send meeting reminders, and respond to time-sensitive requests from Advisors during client meetings
• Process documentation related to new accounts and trade requests & input transaction requests, confirming all regulatory requirements are adhered to
• Identify opportunities, anticipate client needs, & partner with other lines of business to arrange mutually beneficial client contact strategies
• Support and participate in the research and resolution of a variety of complex client concerns
• Adhere to professional standards including policies, procedures and best practices, and professional codes of conduct related to client engagement, taking Scotiabank’s risk appetite and culture into consideration
• Ensure that monthly compliance-related tasks, such as compliance reporting logs and follow up on non-compliant paperwork, are completed
• Liaise with Accountants and third parties to provide tax documents or statements as requested
• Be responsible for other general office duties, including reception coverage as required

The Must Haves :

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have :