Learning specialist Jobs in Terrebonne, QC
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Learning specialist • terrebonne qc
Last updated: 3 hours ago
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
Join BMO - imagine the possibilities.Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® ...Show moreLast updated: 17 days ago
Hello, I'm Arthur, recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.
I work on two types of recruitment : temporary and permanent in Montre...Show moreLast updated: 11 days ago
Month Contract (Potential for Extension or Permanent).Hays Specialist Recruitment has partnered with a leading retailer in Toronto, ON.
We are currently hiring a Bilingual Talent Acquisition Special...Show moreLast updated: 16 days ago
Senior Consultant, Learning & Development.As aSenior Consultant, Learning & Development, your work will have a big impact on the achievement of our goals.
People will count on you to be an energetic...Show moreLast updated: 1 day ago
Created in 2001, Fed Finance specializes in temporary and permanent recruitment for accounting and finance professions.Our consultants are all experts and speak your language.We are committed to su...Show moreLast updated: 9 days ago
At Kenny U-Pull, we take pride in giving used vehicles a second life.Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for...Show moreLast updated: 30+ days ago
Engineering Simulation Specialist - 2024.Engineering simulation specialist.The objective of thisposition will be to complement the technical team already in place at ouroffice in Laval.Consultants ...Show moreLast updated: 30+ days ago
Guided by the Training and Recruiting Leadership Team, this role plays a key role in hiring and onboarding new team members for success in the monitoring center.
You will also own the recruiting pro...Show moreLast updated: 1 day ago
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide.
We have continued to prosper...Show moreLast updated: 1 day ago
Employee Listening & Engagement Specialist.Employee Listening & Engagement Specialist.Employee Listening & Engagement Specialist.
Be among the first 25 applicants.Employee Listening & Engagement Spe...Show moreLast updated: 1 day ago
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 15 days ago
Our client is looking for a z / OS Mainframe Systems Specialist to join their infrastructure team.This role involves comprehensive management of enterprise mainframe environments, encompassing system...Show moreLast updated: 10 days ago
As a key member of our collections team, you will play an important part in supporting the overall stability of our operations by managing a variety of client accounts.
This position involves workin...Show moreLast updated: 10 days ago
Retail Banking Sales & Service.Join BMO – imagine the possibilities.Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning poss...Show moreLast updated: 1 day ago
Successful applicants must be eligible to receive Canadian Government Reliability Clearance • • Description of position and job requirements : Employees process orders and move boxes of files, books, b...Show moreLast updated: 1 day ago
Retail Banking Sales & Service.Join BMO – imagine the possibilities.Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning poss...Show moreLast updated: 15 days ago
Bertone is a Canadian family-owned real estate development company basedin Montreal.The company, founded more than 20 years ago, has successfully builta diversified portfolio of commercial, industr...Show moreLast updated: 18 days ago
Guided by the Training and Recruiting Leadership Team, this role plays a key role in hiring and onboarding new team members for success in the monitoring center.
This role also involves supporting t...Show moreLast updated: 3 hours ago
- Promoted
Customer Experience Specialist
Linen ChestLaval, CanadaFull-time
Quick Apply
Mortgage Specialist
BMOLaval, Quebec, CanadaPart-time
- Promoted
IT infrastructure specialist
Fed ITAnjou, QC, CanadaFull-time +1
- Promoted
Talent Acquisition Specialist
HaysLaval, QC, CanadaFull-time +1
Senior Consultant, Learning & Development
Intact Financial CorporationLaval, Quebec, CANFull-time +1
- Promoted
Payroll Specialist
Fed FinanceAnjou, CAFull-time +1
- Promoted
Digital Marketing Specialist
American Iron and MetalLaval, QC, CanadaFull-time
- Promoted
Engineering Simulation Specialist - 2024
Optimec Consultants inc.Laval, QC, CanadaFull-time
- Promoted
Recruiting Specialist
BecklarLaval, QC, CanadaFull-time
- Promoted
Sales Specialist
RONA inc.Laval, Quebec, CanadaFull-time
- Promoted
Tax Specialist
American Iron & MetalMontréal-Est, QC, CanadaFull-time +1
- Promoted
Employee Listening & Engagement Specialist
KPMG CanadaTerrebonne, Lanaudière, CanadaFull-time
- Promoted
Sales Specialist
RONALaval, QC, CanadaPart-time
Mainframe Specialist
Calliere GroupMontreal North South, QC, caFull-time
Collections Specialist
Randstad CanadaLaval, Quebec, CAFull-time +1
Quick Apply
- Promoted
Mortgage Specialist
Bank of MontrealRepentigny, Lanaudière, CanadaPart-time
- Promoted
Warehouse Specialist
Insight GlobalLaval, QC, CanadaFull-time
- Promoted
Mortgage Specialist
BMO Financial GroupLaval, QC, CanadaPart-time
- Promoted
YARDI Specialist
BertoneAnjou, CAFull-time
- Promoted
- New!
Recruiting Specialist
AvantGuard Monitoring CentersLaval, QC, CanadaFull-time
- Calgary, AB (from $ 69,000 to $ 151,028 year)
- Cambridge, ON (from $ 61,750 to $ 141,375 year)
- Guelph, ON (from $ 82,875 to $ 141,375 year)
- Kitchener, ON (from $ 61,523 to $ 141,375 year)
- Toronto, ON (from $ 74,120 to $ 141,375 year)
- Regina, SK (from $ 76,638 to $ 141,375 year)
- Whitby, ON (from $ 100,151 to $ 141,375 year)
- Old toronto, ON (from $ 74,068 to $ 137,122 year)
- Montreal, QC (from $ 67,519 to $ 135,115 year)
- Montreal-Ouest, QC (from $ 67,519 to $ 135,115 year)
Customer Experience Specialist
Linen ChestLaval, Canada30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionManage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support. Troubleshoot technical issues and enhance the platform’s usability for the team. Be the go-to resource for customer service team members needing platform support. Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally. Address feedback on review sites like Google, Yelp, and Trustpilot Escalate complex issues to the appropriate teams and ensure resolutions are achieved. Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone. Keep all content updated to reflect current policies, offerings, and trends. Track key performance metrics for digital platforms and analyze data to identify improvement opportunities. Provide actionable insights to enhance efficiency, response times, and customer satisfaction. Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals. Act as the voice of the customer, sharing feedback to drive service improvements. Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience). 2-4 years in customer service, digital communication, or e-commerce support roles. Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat. Strong written communication with impeccable attention to detail in both English and French. Familiarity with social media management tools like Hootsuite or Sprinklr. Analytical mindset with the ability to interpret data and recommend solutions. Customer-focused, proactive, and always ready to solve problems. Resourceful, adaptable and eager to embrace new tools and technologies autonomously. Collaborative spirit with a drive to work across teams and achieve shared goals. Be part of a team that values innovation, collaboration, and exceptional customer experiences. Opportunity to grow your career in a supportive and dynamic environment. Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
Company Description
Join Our Team as a Customer Experience Specialist!
Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!
As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.
Job Description
What You’ll Do :
1. Chatbot Wizardry :
- Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
- Monitor performance metrics and implement improvements based on customer insights.
- Collaborate with internal teams to align chatbot features with business goals.
2. Customer Service Platform Champion :
3. Social Media & Online Reputation Guru :
4. Content Creator Extraordinaire :
5. Data-Driven Innovator :
6. Collaborative Team Player :
Qualifications
What We’re Looking For :
Education :
Experience :
Skills :
Key Attributes :
Additional Information
Why Join Us?
If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together