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Knowledge manager Jobs in Laval, QC

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Knowledge manager • laval qc

Last updated: 1 day ago

Delivery Manager

CroesusLaval, Canada
Full-time

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces ... Show more

Store manager - retail

Marché Duchemin et frères incSaint-Laurent, QC, Canada
Permanent

Do you have experience working in this field?.Do you have the required certifications listed in the job posting?.Involves duties and responsibilities that lead to positive environmental outcomes.Le... Show more

Lifecycle Marketing Manager

DAVIDsTEA Inc.Mont-Royal, QC, CA
Full-time

DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories throu... Show more

Food store manager

Marche CastelSaint-Léonard, QC, Canada
Permanent

No degree, certificate or diploma.Direct and control daily operations.Plan and organize daily operations.Manage staff and assign duties.Study market research and trends to determine consumer demand... Show more

Assistant Manager – Import

Fed SupplyMont-Royal, QC, CA
Full-time

Bonjour ! Je suis Angela, Conseillère en recrutement pour l’agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du trans... Show more

 • Promoted

BUSINESS DEVELOPMENT MANAGER

Gestal Amérique du Nord Inc.Îles-Laval, QC, ca
CA$36.00–CA$38.00 hourly
Full-time

Business Development Manager / Responsable développement des affaires.Dans le cadre du développement de ses activités en Amérique du Nord, Gestal recherche un Business Development Manager / Respons... Show more

AUTOMOBILE PARTS MANAGER

Canadian Tire - Laval Le CorbusierLaval, QC, Canada
Full-time

AUTOMOBILE PARTS MANAGER JOB AT CITY FOR CANADIAN TIRE - LAVAL LE CORBUSIER. Show more

Account Manager

Groupe DCMBlainville, QC, CA
Full-time

Customizable group insurance plan.FTQ RRSP with employer contribution.Joining DCM means playing a direct role in projects that drive the aerospace industry forward.As a rapidly growing Quebec‑based... Show more

 • Promoted

Regional Sales Manager

Place et FormeLaval, Quebec
Full-time
Quick Apply

RegionalSalesManager, Greater Toronto Area, ON.Are you autonomous, have a strong technical background, and experience in developing and managing distribution networks? Would you like to join an int... Show more

Territory Manager Eastern Division

Whirlpool CorporationLaval, QC, CA
CA$50,850.00–CA$101,700.00 yearly
Full-time

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant.JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.L’équipe dont vous ferez partie.L’équipe des ventes de ... Show more

Manager

RONA+Laval, QC, CA
Full-time

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Senior Customer Success Manager

MotionLaval, QC, CA
Full-time +1

We hosted a hiring event on August 7th, where our team spoke about what a day in the life of a CSM at Motion is really like, plus they did a Q&A! You can watch this 30 minute video.Marketing today ... Show more

Relationship Manager, Business Markets

Royal Bank of Canada>TERREBONNE, Canada
Full-time

Applying your mindset for external marketing and client acquisition, you will develop new business.RBC through the channel of choice.English : Bilingualism (English and French) required, as you wil... Show more

HVAC Project Manager

NexWavLaval, QC, CA
CA$70,000.00–CA$120,000.00 yearly
Full-time +1

Heating, Ventilation, and Air Conditioning (HVAC) | Infrastructure, projects and operations | Hybrid.Manage HVAC projects from A to Z, with a hybrid schedule and a varied portfolio.Join a growing o... Show more

Manager, Product Engineering & Innovation

CozeyMont-Royal, Quebec, Canada, H4P 1K4
Full-time
Quick Apply

At Cozey, we're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible.Our thoughtfully designed, stylish furnishings adapt to evolving life... Show more

Area Sales Manager - Canada

Dorman ProductsSt. Leonard, Queb, CA
Full-time

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles.For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket rep... Show more

Loss Prevention Manager

PurolatorSaint-Laurent, Queb, CA
Full-time

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.The places we go, the elements we brave, the pr... Show more

Construction Project manager

VCC General ContractorLaval, QC, CA
Full-time

Recognized for the quality of our work, our commitment to health and safety, and our contribution to local workforce development, we stand out for our strong knowledge of the northern territory and... Show more

 • Promoted

Retail Store Manager (Bench)

MichaelsSt. Leonard, QC, CA
Full-time +1

LEONARD, QC Store Managers are expected to spend the vast majority of their time on managerial work.This includes leading and managing a team; holding the team accountable to deliver a great... Show more

Project Manager - Citizen Digital

Ville de LavalLaval, QC, CA
Full-time +1

UNIT: Work Conditions Collection - Executives - City of Laval.POSTING PERIOD: From 2026-09-10 to 2026-09-24.SERVICE: Citizen Experience Service.DIVISION: Office of Innovation and Digital Developmen... Show more

Delivery Manager

Delivery Manager

CroesusLaval, Canada
29 days ago
Job type
  • Full-time
Job description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.


Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.


Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.


Customer Relationship Management

  • Serve as the primary point of contact for the client’s stakeholders.
  • Build and maintain relationships based on trust.
  • Provide proactive communication regarding project progress, risks, and challenges.
  • Prepare for and lead follow-up meetings and governance committee meetings.
  • Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
  • Anticipate client concerns and propose action plans tailored to identified issues.
  • Collaboration with Account Managers

Delivery and Coordination

  • Coordinate delivery activities and deadlines.
  • Track commitments, priorities, and dependencies across teams.
  • Monitor project progress and resolve obstacles.
  • Track incidents, change requests, and validation activities.
  • Coordinate production rollouts and related activities.
  • Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
  • Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
  • Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
  • Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

  • Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
  • Document decisions, follow-ups, and action plans.
  • Maintain constant visibility into risks, dependencies, and priorities.
  • Facilitate decision-making and escalate issues when necessary.
  • Produce and maintain the performance metrics and dashboards necessary for governance.
  • Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

  • Identify opportunities to improve processes and ways of working.
  • Implement mechanisms that promote efficiency, quality, and predictability in delivery.
  • Contribute to the evolution of governance and delivery management practices.
  • Promote knowledge sharing and operational continuity.
  • Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.


  • 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
  • Experience in a technology, software, SaaS, FinTech, or professional services environment.
  • Proven experience coordinating multiple stakeholders, teams, and priorities.
  • Experience managing environments with multiple dependencies and governance issues.
  • Influential leadership.
  • Excellent communication and collaboration skills.
  • Stakeholder management.
  • Proactive risk and dependency management.
  • Strong organizational and prioritization skills.
  • Ability to solve problems and motivate teams.
  • Rigorous follow-through and execution.
  • Ability to structure information and support decision-making.
  • Understanding of technological and operational environments.
  • Bilingual in French and English.

Why join Croesus ?

  • À la carte vacations
  • Annual salary + Corporate profit-sharing plan
  • Hybrid work, 2 days a week in office (Laval &Montreal offices)
  • Sports program
  • Gym available at our Laval head office
  • Telemedicine + group insurance (super useful for the family 😉 )
  • Group RRSP
  • Proximity to Montmorency & Mcgill metro
  • Ongoing training and development plan
  • Referral bonus
  • Indoor and outdoor parking & electric car recharging
  • Croesus boutique
  • Beautifully renovated and spacious office
  • Complimentary breakfast every morning
  • 2X per month, Happy hours, prepared by our Croesus Life Partner


Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.


Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.