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Knowledge manager Jobs in Laval, QC

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Knowledge manager • laval qc

Last updated: 1 day ago

Delivery Manager

CroesusLaval, Canada
Full-time

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces ... Show more

Advertising manager

BIMOBOISSaint-Laurent, QC, Canada
Permanent

Experience: 3 years to less than 5 years.Analyze market research data to improve business decisions or activities.Develop all kinds of events for publicity, fundraising and information purposes.Dir... Show more

Operations Manager

ArdeneLaval, QC, Canada
Full-time

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team.This role is integral to elevating store performance... Show more

Manager Inventory

Randstad CanadaMont-Royal, Quebec, CA
CA$140,000.00 yearly
Permanent
Quick Apply

Position: Senior Manager, Inventory Accounting.Are you an accounting professional looking for an exciting and challenging opportunity in a fast-paced environment? Are you passionate about financial... Show more

Marketing manager

Media Graph Depot Inc.Saint-Laurent, QC, Canada
Permanent

Other trades certificate or diploma.Analyze market research data to improve business decisions or activities.Direct the marketing strategies of establishments.Plan and arrange for trade shows and e... Show more

Project Manager

SummaTerrebonne, Quebec
Full-time
Quick Apply

PROJECT MANAGERTASK DESCRIPTION.Realization of complex metal and steel structure projects.Planning and monitoring of the project schedule (drawings, provisioning, manufacturing, installation and su... Show more

Operations Manager

AramarkSt-Laurent, QC, CA
Full-time

As an operations Manager, you will play a key leadership role in delivering exceptional food service experiences.You will oversee daily operations, lead and develop a dedicated team, and ensure the... Show more

Assistant Branch Manager

Royal Bank of Canada>LAVAL, Canada
Full-time

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objective... Show more

Construction Project Manager

SAJOMont-Royal, Québec, Canada
CA$20.00–CA$24.00 hourly
Full-time
Quick Apply

Project Manager in Construction.SAJO is in search of dynamic individuals for the position of.Education: A university degree or technical diploma in the areas of engineering, architecture, building ... Show more

Project Manager

A & A ConsultantsLaval, QC, CA
Permanent

The Project Manager is responsible for coordinating, implementing, and monitoring the company's operational projects, from the project architecture transition phase to full deployment at the client... Show more

Project Manager

ABBSaint-Laurent, Quebec, Canada
Full-time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help... Show more

ITSM Problem Manager

Astra North Infoteck Inc.Laval, Qc
Permanent

Hybrid – 3 Days per Week Onsite.We are seeking an experienced and analytical ITSM Problem Manager to lead the organization's Problem Management practice and drive the proactive identification, inve... Show more

Regional Sales Manager

Place et FormeLaval, Quebec
Full-time
Quick Apply

RegionalSalesManager, Greater Toronto Area, ON.Are you autonomous, have a strong technical background, and experience in developing and managing distribution networks? Would you like to join an int... Show more

Finance Manager

St-AmourLaval
CA$110,000.00 yearly
Permanent

Work location: Laval, QC – Hybrid.Our client, a well-established international pharmaceutical company operating in Canada, is seeking a Finance Manager to join its team.As a true business partner, ... Show more

Restaurant Manager

Poulet RougeBoisbriand, QC, CA
Full-time

Be at the Heart of Poulet Rouge’s Success!.At Poulet Rouge, we are passionate about fresh, flavorful food and creating memorable experiences for our guests.As a Restaurant Manager, you will be resp... Show more

Merchandising Manager

Canadian Tire Corporation, LimitedLaval, QC
CA$81,000.00–CA$106,000.00 yearly
Full-time

This role ensures Quebec Dealers are supported by strong, well‑executed advertising and merchandising strategies, enabling alignment between provincial and national initiatives.The Quebec Merchandi... Show more

Store manager - retail

EB Games CanadaLaval, QC, Canada
Permanent

Secondary (high) school graduation certificate.Direct and control daily operations.Plan and organize daily operations.Manage staff and assign duties.Determine staffing requirements.Resolve issues t... Show more

PROJECT MANAGER

Summa MetalTerrebonne, Québec
CA$60.00–CA$70.00 hourly
Full-time

Realization of complex metal and steel structure projects.Planning and monitoring of the project schedule (drawings, provisioning, manufacturing, installation and subcontracting).Technical assistan... Show more

Warehouse manager

AquaNinja Inc.Saint-Laurent, QC, Canada
Permanent

Secondary (high) school graduation certificate.Are you available for shift or on-call work?.Are you available to start on the date listed in the job posting?.Do you have experience working in this ... Show more

Creative Studio Manager

DAVIDsTEA Inc.Mont-Royal, QC, CA
Full-time

DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories throu... Show more

Delivery Manager

Delivery Manager

CroesusLaval, Canada
15 days ago
Job type
  • Full-time
Job description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.


Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.


Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.


Customer Relationship Management

  • Serve as the primary point of contact for the client’s stakeholders.
  • Build and maintain relationships based on trust.
  • Provide proactive communication regarding project progress, risks, and challenges.
  • Prepare for and lead follow-up meetings and governance committee meetings.
  • Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
  • Anticipate client concerns and propose action plans tailored to identified issues.
  • Collaboration with Account Managers

Delivery and Coordination

  • Coordinate delivery activities and deadlines.
  • Track commitments, priorities, and dependencies across teams.
  • Monitor project progress and resolve obstacles.
  • Track incidents, change requests, and validation activities.
  • Coordinate production rollouts and related activities.
  • Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
  • Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
  • Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
  • Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

  • Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
  • Document decisions, follow-ups, and action plans.
  • Maintain constant visibility into risks, dependencies, and priorities.
  • Facilitate decision-making and escalate issues when necessary.
  • Produce and maintain the performance metrics and dashboards necessary for governance.
  • Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

  • Identify opportunities to improve processes and ways of working.
  • Implement mechanisms that promote efficiency, quality, and predictability in delivery.
  • Contribute to the evolution of governance and delivery management practices.
  • Promote knowledge sharing and operational continuity.
  • Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.


  • 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
  • Experience in a technology, software, SaaS, FinTech, or professional services environment.
  • Proven experience coordinating multiple stakeholders, teams, and priorities.
  • Experience managing environments with multiple dependencies and governance issues.
  • Influential leadership.
  • Excellent communication and collaboration skills.
  • Stakeholder management.
  • Proactive risk and dependency management.
  • Strong organizational and prioritization skills.
  • Ability to solve problems and motivate teams.
  • Rigorous follow-through and execution.
  • Ability to structure information and support decision-making.
  • Understanding of technological and operational environments.
  • Bilingual in French and English.

Why join Croesus ?

  • À la carte vacations
  • Annual salary + Corporate profit-sharing plan
  • Hybrid work, 2 days a week in office (Laval &Montreal offices)
  • Sports program
  • Gym available at our Laval head office
  • Telemedicine + group insurance (super useful for the family 😉 )
  • Group RRSP
  • Proximity to Montmorency & Mcgill metro
  • Ongoing training and development plan
  • Referral bonus
  • Indoor and outdoor parking & electric car recharging
  • Croesus boutique
  • Beautifully renovated and spacious office
  • Complimentary breakfast every morning
  • 2X per month, Happy hours, prepared by our Croesus Life Partner


Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.


Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.