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Knowledge manager Jobs in Laval, QC

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Knowledge manager • laval qc

Last updated: 16 hours ago

Delivery Manager

CroesusLaval, Canada
Full-time

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces ... Show more

Assistant Manager

ArdeneRosemère, QC, Canada
Full-time

Tu veux faire partie d’une équipe incroyable? Si tu es une personne dynamique, très motivée et faisant preuve de leadership, et que tu t’intéresses à la vente au détail – nous voulons avoir de tes ... Show more

Project Manager

SummaTerrebonne, Quebec
Full-time
Quick Apply

PROJECT MANAGERTASK DESCRIPTION.Realization of complex metal and steel structure projects.Planning and monitoring of the project schedule (drawings, provisioning, manufacturing, installation and su... Show more

Product Marketing Manager

ABBSaint-Laurent, Quebec, Canada
Full-time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help... Show more

Construction Project Manager

SAJOMont-Royal, Québec, Canada
CA$20.00–CA$24.00 hourly
Full-time
Quick Apply

Project Manager in Construction.SAJO is in search of dynamic individuals for the position of.Education: A university degree or technical diploma in the areas of engineering, architecture, building ... Show more

Payroll Manager

Randstad CanadaSaint-Laurent, Quebec, CA
CA$85.00 hourly
Permanent
Quick Apply

Start date: as soon as possible.Are you looking for a new challenge and have experience as a Payroll Supervisor? Do you like working in a fast paced environment? If so, then the Payroll Master/Mana... Show more

Assistant Manager

McDonald'sBlainville, Quebec, Canada
CA$45,000.00 yearly
Full-time

Base salary $45,000 annually with bonus program, salary may vary depending on experience.We are looking for candidates with experience and management skills to fill the position of to fill the posi... Show more

Project Manager

A & A ConsultantsLaval, QC, CA
Permanent

The Project Manager is responsible for coordinating, implementing, and monitoring the company's operational projects, from the project architecture transition phase to full deployment at the client... Show more

Customer Success Manager

MotionLaval, QC, CA
Full-time +1

AI-native platform that bridges the gap between performance marketers and creative teams, so they can uncover what’s working, what’s not, and ship more winning ads across platforms like YouTube, Li... Show more

Regional Sales Manager

Place et FormeLaval, Quebec
Full-time
Quick Apply

RegionalSalesManager, Greater Toronto Area, ON.Are you autonomous, have a strong technical background, and experience in developing and managing distribution networks? Would you like to join an int... Show more

Certification file manager

JSG CPA Inc.Terrebonne, QC, CA
Full-time +1

JSG CPA is looking for a candidate to join our growing team.We value our team members and offer an exceptional work environment and plenty of flexibility.At JSG CPA, our most valuable resource is o... Show more

Merchandising Manager

Canadian Tire Corporation, LimitedLaval, QC
CA$81,000.00–CA$106,000.00 yearly
Full-time

This role ensures Quebec Dealers are supported by strong, well‑executed advertising and merchandising strategies, enabling alignment between provincial and national initiatives.The Quebec Merchandi... Show more

Product Marketing Manager

AmiliaGreater Montreal, QC, CA
Full-time

Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform.Designed for municipalities, community centers, nonprofits, businesses, and recreation o... Show more

PROJECT MANAGER

Summa MetalTerrebonne, Québec
CA$60.00–CA$70.00 hourly
Full-time

Realization of complex metal and steel structure projects.Planning and monitoring of the project schedule (drawings, provisioning, manufacturing, installation and subcontracting).Technical assistan... Show more

Contract Manager

Ville de LavalLaval, QC, CA
Full-time +1

DAY; MONDAY to FRIDAY - 08:30 to 16:30.Administration of Buildings, Parks and Public Spaces, 2550 INDUSTRIAL BLVD 2ND FLOOR A/S ADMINISTRATION OF BUILDINGS, PARKS AND PUBLIC SPACES LAVAL H7S 2G7.Un... Show more

 • New!

Warehouse manager

AquaNinja Inc.Saint-Laurent, QC, Canada
Permanent

Secondary (high) school graduation certificate.Are you available for shift or on-call work?.Are you available to start on the date listed in the job posting?.Do you have experience working in this ... Show more

Delivery Manager

Delivery Manager

CroesusLaval, Canada
3 days ago
Job type
  • Full-time
Job description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.


Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.


Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.


Customer Relationship Management

  • Serve as the primary point of contact for the client’s stakeholders.
  • Build and maintain relationships based on trust.
  • Provide proactive communication regarding project progress, risks, and challenges.
  • Prepare for and lead follow-up meetings and governance committee meetings.
  • Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
  • Anticipate client concerns and propose action plans tailored to identified issues.
  • Collaboration with Account Managers

Delivery and Coordination

  • Coordinate delivery activities and deadlines.
  • Track commitments, priorities, and dependencies across teams.
  • Monitor project progress and resolve obstacles.
  • Track incidents, change requests, and validation activities.
  • Coordinate production rollouts and related activities.
  • Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
  • Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
  • Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
  • Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

  • Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
  • Document decisions, follow-ups, and action plans.
  • Maintain constant visibility into risks, dependencies, and priorities.
  • Facilitate decision-making and escalate issues when necessary.
  • Produce and maintain the performance metrics and dashboards necessary for governance.
  • Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

  • Identify opportunities to improve processes and ways of working.
  • Implement mechanisms that promote efficiency, quality, and predictability in delivery.
  • Contribute to the evolution of governance and delivery management practices.
  • Promote knowledge sharing and operational continuity.
  • Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.


  • 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
  • Experience in a technology, software, SaaS, FinTech, or professional services environment.
  • Proven experience coordinating multiple stakeholders, teams, and priorities.
  • Experience managing environments with multiple dependencies and governance issues.
  • Influential leadership.
  • Excellent communication and collaboration skills.
  • Stakeholder management.
  • Proactive risk and dependency management.
  • Strong organizational and prioritization skills.
  • Ability to solve problems and motivate teams.
  • Rigorous follow-through and execution.
  • Ability to structure information and support decision-making.
  • Understanding of technological and operational environments.
  • Bilingual in French and English.

Why join Croesus ?

  • À la carte vacations
  • Annual salary + Corporate profit-sharing plan
  • Hybrid work, 2 days a week in office (Laval &Montreal offices)
  • Sports program
  • Gym available at our Laval head office
  • Telemedicine + group insurance (super useful for the family 😉 )
  • Group RRSP
  • Proximity to Montmorency & Mcgill metro
  • Ongoing training and development plan
  • Referral bonus
  • Indoor and outdoor parking & electric car recharging
  • Croesus boutique
  • Beautifully renovated and spacious office
  • Complimentary breakfast every morning
  • 2X per month, Happy hours, prepared by our Croesus Life Partner


Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.


Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.