Which cities near Waterloo, ON have the most help desk job openings?

The cities near Waterloo, ON that boast the highest number of help desk jobs are: Mississauga Hamilton Brampton Kitchener London Vaughan Oakville Burlington Cambridge Guelph

Which cities near Waterloo, ON have the most job openings?

The 10 cities near Waterloo, ON that have the most job openings are: Mississauga Hamilton Brampton Kitchener London Vaughan Oakville Burlington Cambridge Guelph

What are the most popular job searches in Waterloo, ON?

The 10 most popular job searches in Waterloo, ON are: work from home summer student costco nurse rn warehouse amazon warehouse canada post public health

Which cities in Canada offer the highest salaries for help desk jobs?

The top 10 cities are: Coquitlam, BC ( from $ 135,450 to $ 204,449 year ) Port Hawkesbury, NS ( from $ 54,600 to $ 204,368 year ) Port Colborne, ON ( from $ 54,600 to $ 204,368 year ) Port Moody, BC ( from $ 54,600 to $ 204,368 year ) Oakville, ON ( from $ 47,970 to $ 98,716 year ) Guelph, ON ( from $ 67,519 to $ 95,000 year ) Peterborough, ON ( from $ 52,011 to $ 93,765 year ) Prince George, BC ( from $ 35,100 to $ 83,646 year ) Niagara Falls, ON ( from $ 35,100 to $ 83,274 year )

Help desk Jobs in Waterloo, ON

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Help desk • waterloo on

Last updated: 2 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada

Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

Desktop Support level 2

PeopleToGoKitchener / Waterloo, Ontario, Canada

Full-time

Quick Apply

Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.Han... Show more

Spécialiste, Formation et documentation

Company 1 - The Manufacturers Life Insurance CompanyWaterloo, Ontario

Full-time

We’re looking for a Learning & Documentation Specialist who will design, develop and deliver effective learning experiences that build capability across our Vitality Concierge and Digital Desk team... Show more

Part-Time French Teacher/Tutor

Oxford Learning Centres, Inc.Kitchener, Ontario, Canada

Part-time

Eager to help students turn “Je ne sais pas” into “Oh la la”? Motivated to help support children’s French education outside of the classroom? .Our hours count! Gain valuable teaching experienc... Show more

Tool Rental Sales Part Time Contract - KITCHENER

The Home Depot CanadaKitchener, ON, CA

Part-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Image Desk Auto Appraiser

DefinityWaterloo, ONT, Canada

Temporary

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Medical Receptionist

Finch EmploymentKitchener Central, ON, ca

Full-time

We are looking for a professional and personable Medical Receptionist to join our new clinic team.As the first point of contact for patients and visitors, you will play a key role in creating a wel... Show more

Fashion Associate (Part time) - Fairview Park Mall

RW&COKitchener, Ontario, Canada

Part-time

Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this... Show more

Professional Home Cleaner – Health & Dental Benefits

MaidPro ThornhillWaterloo, ON, CA

Full-time +1

At MaidPro, our mission is to improve the lives of those in our community by helping them get more time back in their busy lives, live with dignity, and ensure their homes are clean and safe.We are... Show more

Membership Sales Associate

Orangetheory Fitness 10018Waterloo, ON, CA

Full-time

Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined.Fastest-Growing Private Compan... Show more

Nurse Practitioner | CARESPACE Westmount East

CARESPACE Health+WellnessKitchener, Ontario, Canada

Full-time

Most clinics ask you to fit into their system.At CARESPACE, we built the system for you.We know that when a client reaches their goals, the practitioner thrives — and when both thrive, the business... Show more

Assistant Manager

Access StorageL240 - Kitchener Overland

Full-time +1

No Management Experience Required.Pay: $18/hr (up to $35,360/year) + Bonus Ability + Benefits.Our passion is people! Our culture of continuous improvement paves the way to support you in your succe... Show more

Regional Sector Lead - Water Conveyance

StantecWaterloo, ON

Full-time +1

Communities everywhere share the need for clean water.And as they work to meet that need, they’re facing new, more complex challenges every day.Our water professionals collaborate to contribute inn... Show more

Nanny Wanted - Morning Support Needed: Childcare, Cooking & Light Housekeeping Help

CanadianNanny.caWest Montrose, Ontario, Canada

Part-time +1

We are a busy family seeking a reliable, caring, and experienced part-time Morning Nanny / Household Manager to support our household on Tuesdays, Wednesdays, and Thursdays.We are looking for someo... Show more

Tara looking for a babysitter or nanny in Kitchener

SitlyKitchener, CA

Part-time

I work for the school board on afternoons but come summer I work days.Our regular daycare provider isnt open and I start work 6:30, looking for someone to help with mornings.Our son is a friendly, ... Show more

Housekeeper Wanted - Join Our Team! Housekeeper Wanted In Waterloo, Ontario $17.60 Per Hour For

Housekeeper.comWaterloo, Ontario, Canada

Full-time

I am a homeowner in Waterloo, Ontario, seeking a reliable and detail-oriented housekeeper to help maintain my home.I am offering a competitive wage of $17.The responsibilities will include cleaning... Show more

Dental Administrator and Treatment Coordinator

MHMIWaterloo, Ontario, Canada

Full-time

Dental Front Desk Adminstrator/Treatment Coordinator - Toothworks Dental Clinic.Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients underst... Show more

Senior IT Support Specialist

PenskeKitchener, ON, CA

Full-time

Shift: Monday - Friday 8am - 5pm.IT Support Specialist - Canada.You will be installing and supporting new and reimaged computers and related equipment including printers, scanners, driver cell phon... Show more

Sales/Marketing Internship

SW Home RenoWaterloo, ON, CA

Full-time +2

KITCHENER, WATERLOO & SURROUNDING AREAS | SALES / MARKETING INTERNSHIP.It is challenging, difficult and fast paced.If you want to sit at a desk and "post ads" this is not for you.However, if you wa... Show more

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada

3 days ago

Job type

Full-time

Job description

Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:

Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience

You're at least 18 years of age
You must be physically able to work in the Waterloo, Ontario Office
You have a High School Diploma or equivalent
You have at least 6 months of customer service experience and you understand the value of coaching / feedback
You have experience writing emails
You have chat experience including messaging applications or online chat platforms

Skills & Abilities:

You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
You're results oriented and comfortable providing customers with recommendations and solutions
You have excellent time management skills

Working Conditions:

You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
You're computer savvy, comfortable sitting at a desk and working with multiple monitors
You're results oriented and comfortable providing customers with recommendations and solutions
You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:

$24 hourly and overtime opportunities
Best in class medical, dental, vision benefits
Refer-A-Friend
Employee assistance programs
Flexible Schedule Options
Career advancement in a fast-growing organization
People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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