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Help desk Jobs in Mississauga on

Last updated: 2 days ago
Service Desk Technician - 12 month Contract

Service Desk Technician - 12 month Contract

HatchMississauga, ON, CA
Temporary
Show moreLast updated: 2 days ago
Warehouse General Help - Will Train

Warehouse General Help - Will Train

ABC ServicesMississauga, ON
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Show moreLast updated: 30+ days ago
HelpDesk Technician

HelpDesk Technician

MBI I.T. ServicesMississauga, Ontario, Canada
CAD22–CAD24 hourly
Full-time
Quick Apply
Show moreLast updated: 17 days ago
front desk clerk, hotel

front desk clerk, hotel

Executive Residency by Best WesternMississauga, ON, CA
CAD17.5 hourly
Permanent
Show moreLast updated: 17 days ago
front desk clerk, hotel

front desk clerk, hotel

Glo Best Western Mississauga Corporate CentreMississauga, ON, CA
CAD17.5 hourly
Permanent
Show moreLast updated: 17 days ago
  • Promoted
Support Agent - Service Desk

Support Agent - Service Desk

Randstad CanadaMississauga, Ontario, CA
CAD27.43 hourly
Temporary
Quick Apply
Show moreLast updated: 16 days ago
help desk analyst

help desk analyst

Etel Soft Technologies Inc.Mississauga, ON, CA
CAD31 hourly
Permanent
Show moreLast updated: 17 days ago
Desk Adjuster 2

Desk Adjuster 2

Crawford & CompanyMississauga, ON, CA
Full-time
Show moreLast updated: 16 days ago
front desk hotel clerk

front desk hotel clerk

DaysInn toronto West MississaugaMississauga, ON, CA
CAD20.75 hourly
Permanent
Show moreLast updated: 17 days ago
front desk clerk, hotel

front desk clerk, hotel

HOLIDAY INN MISSISSAUGA TORONTO WESTMississauga, ON, CA
CAD17.5 hourly
Permanent
Show moreLast updated: 17 days ago
Service Desk Tech I

Service Desk Tech I

CompuCom Systems IncMississauga, ON
CAD18–CAD26 hourly
Show moreLast updated: 30+ days ago
Deal Desk Consultant Bilingual French

Deal Desk Consultant Bilingual French

ADPMississauga, ON
CAD81410.14–CAD101762.68 yearly
Full-Time
Show moreLast updated: 30+ days ago
Help Wanted For Senior Care

Help Wanted For Senior Care

Care.comMississauga, Ontario, Canada
Full-time
Show moreLast updated: 17 days ago
Order Desk Representative- SAP ECC

Order Desk Representative- SAP ECC

PanasonicMississauga, ON, CA
CAD38000 yearly
Show moreLast updated: 30+ days ago
Bilingual Service Desk

Bilingual Service Desk

E-SolutionsMississauga, ON
CAD12.6–CAD16.8 hourly
Show moreLast updated: 30+ days ago
IT Supoort

IT Supoort

CB CanadaMississauga, Ontario, Canada
CAD85000–CAD100000 yearly
Show moreLast updated: 30+ days ago
help desk analyst

help desk analyst

JAGWILL SOLUTIONS INCMississauga, ON, CA
CAD30–CAD31 hourly
Permanent
Show moreLast updated: 17 days ago
Service Desk Analyst

Service Desk Analyst

Peel Regional PoliceMississauga, Ontario CA
CAD40000–CAD60000 yearly
Show moreLast updated: 30+ days ago
Front Desk Supervisor (Full-Time, Afternoon Shift)

Front Desk Supervisor (Full-Time, Afternoon Shift)

FirstService ResidentialMississauga, ON, CA
CAD19 hourly
Regular FT
Show moreLast updated: 30+ days ago
Dental Administrator and Treatment Coordinator

Dental Administrator and Treatment Coordinator

MHMIMississauga, Ontario, Canada
Show moreLast updated: 17 days ago
Service Desk Technician - 12 month Contract

Service Desk Technician - 12 month Contract

HatchMississauga, ON, CA
2 days ago
Job type
  • Temporary
Job description

Requisition ID :   93739

Job Category :   Information Technology

Location :   Mississauga, ON, Canada

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in  mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Hatch is currently seeking a  Service Desk Technician (Contract)  based in our Mississauga office, reporting to IT Service Desk Technician you will support offices globall.

As the successful candidate, you will :

  • Assist in providing desktop services to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services;
  • Prioritize and manage service support requests in line with expected service levels targets;
  • Monitor and update the service delivery system for assigned tickets and assigned locations and / or projects;
  • Must be able to deploy image and software to computers locally and remotely;
  • Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required;
  • Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead;
  • Promote and adhere to departmental and organizational information security policies, standards and procedures;
  • Perform other related duties incidental to the work described;
  • Strive for excellence in customer service in line with the company values and expectations;
  • Coordinate corporate events; setup and manage applications such as WebEx, Zoom, Microsoft Teams Webinar, Townhall & Live Meeting;
  • Ability to work overtime or flexible time when required.
  • Ability to travel to different offices and sites across the Quebec province and abroad.

You bring to the role :

  • College diploma or degree with experience in desktop / technical support in a Microsoft Windows network environment.
  • Strong analytical, problem solving and troubleshooting skills;
  • Ability to function well in a team environment; work independently as needed;
  • Strong customer focus skills;
  • Strong oral and writing proficiency in English;
  • Minimum three-years relevant experience working in a similar corporate service desk technical support role;
  • All candidates must have legal authorization to work in Canada without employer sponsorship and ability to travel to the USA if necessary;
  • A driver’s license with access to a vehicle on a daily basis
  • Competencies (knowledge, skill, attributes) :

  • Ability to support Dell, HP laptop / desktop computers, peripherals, Ricoh, HP, Canon multi-function printers and other computer hardware.
  • Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required;
  • Familiarity with standard helpdesk software and a good knowledge of remote user support;
  • Excellent understanding of Microsoft products, including Windows 10 / 11, Office 365, Teams, SharePoint, OneDrive is required;
  • Provide application Support for Adobe products, Bluebeam, and other current and in-house applications that exist within the organization;
  • Good understanding of Windows Active Directory User and Computer Administration; Microsoft Exchange and Office 365 Admin is required;
  • Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy;
  • A+, Network +, Microsoft certifications are an asset
  • Why join us?

  • Work with great people to make a difference
  • Collaborate on exciting projects to develop innovative solutions
  • Top employer
  • What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally
  • Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

    We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.