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Last updated: 3 days ago

Sales Manager

MichaelsCalgary, 145 East Hills Blvd SE Ste 50
Full-time +1

Store - CAL-EAST HILLS, ABThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.This role overse... Show more

Financial Reporting Lead

AmrizeChestermere, Alberta, Canada
Full-time

Join Amrize as a Financial Reporting Lead and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North... Show more

Onsite Medical Representative

Amazon Canada Fulfillment Services, ULCRocky View County, Alberta, CAN
Full-time

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people.WHS sets the strategic direction to provide resources, best practices, and safe environ... Show more

TOM Technician

Amazon Canada Fulfillment Services, ULC - B85Rocky View County, Alberta, CAN
Full-time

Amazon’s North America Transportation Operations Management (TOM) Tech Integration and Execution team is looking for Technicians who want to create a best-in-class network and maintain sustainable ... Show more

Industrial Cybersecurity Specialist

Spartan Controls Ltd.Calgary, AB, CA, T2A 7V2 +2 more…
Full-time

We are currently recruiting for an.Industrial Cybersecurity Specialist.Industrial Networking & Cybersecurity (INC) practice within our Process Systems & Software Business Unit.This is a hybrid tech... Show more

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Sales Manager

Sales Manager

MichaelsCalgary, 145 East Hills Blvd SE Ste 50
10 days ago
Job type
  • Full-time
  • Part-time
Job description
Store - CAL-EAST HILLS, ABThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
  • Oversee Balloons business, birthday party operations, and other in-store programs and events
  • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
  • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
  • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
  • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
  • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

  • 3+ years retail leadership experience

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.