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Field service representative Jobs in Terrebonne, QC
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Field service representative • terrebonne qc
- Promoted
Field Technical Representative
freelance.caLaval, CanadaField Service Technician I
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- New!
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SGS Canada IncMontréal-Est, Quebec, Canada- Cambridge, ON (from $ 128,845 to $ 154,073 year)
- Markham, ON (from $ 87,500 to $ 151,726 year)
- Kelowna, BC (from $ 42,550 to $ 150,223 year)
- Quebec City, QC (from $ 49,253 to $ 149,443 year)
- Kitchener, ON (from $ 82,257 to $ 148,854 year)
- Montreal, QC (from $ 48,695 to $ 148,368 year)
- Calgary, AB (from $ 52,000 to $ 147,142 year)
- Saint-Laurent, QC (from $ 50,395 to $ 146,633 year)
- North York, ON (from $ 48,837 to $ 145,951 year)
- Edmonton, AB (from $ 84,498 to $ 145,786 year)
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Field Technical Representative
freelance.caLaval, Canada- Full-time
Location :
Laval, Quebec, CA, H7T 0J3
Requisition ID : 10516
Join our great team and contribute as a :
Field Technical Representative
- Responsibilities Educating customers, sales representatives, and teammates on how to apply Elevate, GenFlex, and Gaco products per product specifications;
- Review technical installation deviations and make acceptance determinations within the authority level based on system performance requirements for a given project, system, warranty type / term, and construction site-specific conditions;
- Provide feedback on company literature, specs, construction details, and assemblies to make sure the most accurate information is available for the customer;
- Ability to develop strong customer relationships and inspire customer confidence;
- Ability to follow corporate and division policies and applicable governmental safety regulations are required;
- Experience working with internal and external customers to understand and document complex business needs and troubleshoot issues;
- Ability to define and document a project, set timelines, align resources, and execute to meet deadlines;
- Demonstrated ability to investigate and troubleshoot roofing installation and product quality issues to determine root cause and appropriate resolution;
- Experience effectively and proactively managing customer expectations throughout the investigation / troubleshooting process;
- Ability to prioritize work;
Maintains an understanding of current business initiatives and identifies opportunities for improvement.
Qualifications
EDUCATION, EXPERIENCE, AND / OR SKILLS REQUIRED
EDUCATION BASE REQUIREMENT (one required) :
Minimum of 10 years’ construction experience in a Commercial Roofing Foreman or Superintendent role, or as a Technical Representative for a commercial roofing manufacturer.
Experience And Abilities
THE CANDIDATE MUST :
Candidate should be able unload the ladder from their truck; set up, secure, and safely move the ladder and resecure it back to the vehicle.
Travel is by driving, but will require commercial flights when necessary.
Possess a valid driver's license and operate company vehicle safely.
ADDITIONAL REQUIREMENTS THAT CANDIDATES SHOULD POSSESS TO BE SUCCESSFUL IN THIS ROLE :
Strong technical expertise in most of the following products and an aptitude to learn the rest :
Garden Roofing Systems including : M) Built In Place, N) Modular.
Bilingual – English and French
Must also be able to work flexible hours with minimum notification when necessary.
The strongest candidates will additionally have :
Claims Adjusting Experience.
Experience installing Roofing systems