Customer service representative

Are you looking for a job quickly? Are you fully bilingual? Is customer service and after-sales support in a manufacturing field part of your daily routine?

I have the perfect position for you! Our client, a company specializing in the installation and manufacturing of swimming pools in Laval, is seeking a new Customer Service Representative!

Why is this offer interesting?

Work Environment : Specialized or smaller companies often provide a more family-like work setting and a more personalized atmosphere, fostering better communication and a sense of community among employees.

Innovation and Projects : If the company is known for its innovative projects or unique approaches to pool design, it can offer opportunities to work on interesting and stimulating projects.

Professional Growth : Smaller or specialized companies may offer faster career progression opportunities, with more responsibilities and the chance to develop your skills.

Local Reputation : Working for a well-established company in the region can also bring a certain prestige and foster valuable professional relationships within the community.

Is this position for you? Keep reading!

Advantages

Here’s why this Customer Service Representative position is a fantastic opportunity :

Consistent Schedule : Enjoy a regular workweek from Monday to Friday, full-time days.

No Weekends : Say goodbye to weekend shifts!

Competitive Pay : Earn $20 / hour.

Career Growth : Be part of a company that is constantly evolving and offers opportunities for advancement.

Convenient Location : Work in Laval and avoid the hassle of city traffic!

Responsibilities

The responsibilities for this after-sales representative role are engaging and varied :

Customer Assistance : Handle calls and emails to help customers resolve their issues quickly and effectively.

Warranty Management : Verify warranties to ensure each request is handled according to policies.

Quality Service : Provide exceptional customer service by addressing inquiries and managing dissatisfaction with professionalism.

Inventory Tracking : Ensure the product inventory is up-to-date in the system, delivering comprehensive and accurate service to customers in real time.

Qualifications

To apply for the after-sales representative position, you need to :

• Be Fully Bilingual : Fluent in both spoken and written communication.
• Have Customer Service Experience : Solid experience in customer service, whether over the phone or face-to-face. Experience in a manufacturing environment is a strong asset.
• Strong Interpersonal Skills : Ability to handle client interactions effectively, turning dissatisfaction into positive outcomes.
• Acute Problem-Solving Skills : A keen aptitude for resolving issues efficiently and proactively.

If you have these skills, this position is perfect for you!

Summary

Is this position for you?

• After-sales service
• $20 / hour
• 100% on-site in Laval

Don't wait any longer! Apply online directly or send me your resume at [email protected] with the subject line "piscine."

Looking forward to speaking with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.