Our client is in the field of gaming and technology. They are looking for a Field Service Technician for the Island of Montreal.
5 month TEMPORARY position with a strong chance of permanance.
- Carry out assigned service calls to sales establishments, including scheduled calls (installations, moves and preventative maintenance) and unscheduled calls (customer-initiated service, repair machines on site);
- Perform regression testing on new versions of terminal applications, analyze results to ensure existing functionality and provide feedback to the development team;
- Troubleshoot customer issues over the phone;
- Be responsible for control of parts inventory;
- Training of new and existing customers and team members;
- Establish and maintain strong and long-lasting relationships with customers.
Requirements :
- DEC in a pertinent field;
- Understanding computer hardware and how to resolve issues;
- Working knowledge of Windows operating systems;
- Deployment of software versions on the company's site;
- Valid driver's license and access to a vehicule (kilometrage reimbursed);
- French, functional English.
Status : TEMPORARY position, 5 months with possibility of permanance.
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