Field Service Technician

TechaidIsland of Montreal

30+ days ago

Salary

CA$79,000.00–CA$83,000.00 yearly

Job description

Our client is in the field of gaming and technology. They are looking for a Field Service Technician for the Island of Montreal. 5 month TEMPORARY position with a strong chance of permanance.

Carry out assigned service calls to sales establishments, including scheduled calls (installations, moves and preventative maintenance) and unscheduled calls (customer-initiated service, repair machines on site);
Perform regression testing on new versions of terminal applications, analyze results to ensure existing functionality and provide feedback to the development team;
Troubleshoot customer issues over the phone;
Be responsible for control of parts inventory;
Training of new and existing customers and team members;
Establish and maintain strong and long-lasting relationships with customers.

Requirements :

DEC in a pertinent field;

Understanding computer hardware and how to resolve issues;

Working knowledge of Windows operating systems;

Deployment of software versions on the company's site;

Valid driver's license and access to a vehicule (kilometrage reimbursed);

French, functional English.

Status : TEMPORARY position, 5 months with possibility of permanance.