Experience Jobs in Coquitlam, BC
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Experience • coquitlam bc
Last updated: 1 day ago
Customer Experience Representative.This posting may include multiple openings and locations.Apply if you are looking to contribute to a team that values customer service and problem solving.At Ains...Show moreLast updated: 2 days ago
If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, ...Show moreLast updated: 30+ days ago
Customer Experience Representative.The Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including Wing Inflatables, ...Show moreLast updated: 2 days ago
Paladin Security : Making the World a Safer and Friendlier Place because we.The Paladin Difference starts with our people.
we're the best because we hire the best.We believe in promoting from within...Show moreLast updated: 9 days ago
A leading Canadian bank in Maple Ridge is seeking a Client Service Representative to support clients with their banking needs.
The ideal candidate will engage with clients, provide problem-solving s...Show moreLast updated: 1 day ago
Based in the progressive Guildford area of Surrey, the Fraser Valley Real Estate Board (FVREB) is an association of over 5,100 real estate professionals who live and work in the BC communities of N...Show moreLast updated: 21 days ago
A leading coffeehouse chain is seeking a Shift Supervisor to assist with store operations in Burnaby.Responsibilities include managing partner tasks, ensuring exceptional customer service, and main...Show moreLast updated: 2 days ago
Coquitlam, Colombie-Britannique, Canada.Services bancaires personnels et commerciaux.LaTD a à cœur d’offrir une rémunération juste et équitable à tous les collègues.
Les occasions de croissance et l...Show moreLast updated: 11 days ago
Join to apply for the Guest Experience Manager role at Earls Kitchen + Bar.Leaders at Earls have their finger on the pulse.
They’re experts in bringing the Earls Experience to life in the stores, an...Show moreLast updated: 2 days ago
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...Show moreLast updated: 3 days ago
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 11 days ago
Taking ownership and accountability.Being a strong believer in teamwork.You have great interpersonal skills and are happy when those around you to succeed.
Under the supervision of the Customer Expe...Show moreLast updated: 30+ days ago
Burnaby, British Columbia, Canada.TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of th...Show moreLast updated: 2 days ago
At Tesla, our Customer Experience Specialists are at the heart of everything we do.They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and f...Show moreLast updated: 3 days ago
A leading sports apparel company in Burnaby is seeking a Customer Service Specialist II to manage customer orders and relationships.
This bilingual role requires excellent communication and organiza...Show moreLast updated: 2 days ago
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
A leading Canadian retail company in Burnaby seeks enthusiastic individuals to create a welcoming environment and engage with customers.
Responsibilities include assisting customers, maintaining vis...Show moreLast updated: 4 days ago
Forklift Operator (EWP Experience) at Griff Building Supplies.Build lumber and beam packages safely and efficiently to ship to our customers.
Maintain your workplace and equipment in accordance with...Show moreLast updated: 11 days ago
Paladin Security : Making the World a Safer and Friendlier Place because we.The Paladin Difference starts with our people.
we're the best because we hire the best.We believe in promoting from within...Show moreLast updated: 2 days ago
- Promoted
Customer Experience Representative
Ainsworth IncSurrey, Metro Vancouver Regional District, CAFull-time
- Promoted
Customer Experience Representative
Ainsworth Inc.Surrey, BC, CanadaFull-time
- Promoted
Customer Experience Representative
Wing GroupBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Mobile Security - Experience Required
Paladin SecuritySurrey, Metro Vancouver Regional District, CAFull-time
- Promoted
Client Experience Specialist — Banking Center
Canadian Imperial Bank of CommerceMaple Ridge, Metro Vancouver Regional District, CAFull-time
- Promoted
Member Experience Agent (MXA)
Fraser Valley Real Estate BoardSurrey, BC, CanadaPermanent
- Promoted
Shift Leader - Elevate Customer Experience
StarbucksBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Customer Experience Associate
TD BankCoquitlam, Metro Vancouver Regional District, CAFull-time
- Promoted
Guest Experience Manager
Earls Kitchen + BarBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
QA - User Experience
FortinetBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Guest Experience Leader
McDonald's CanadaSurrey, Metro Vancouver Regional District, CAFull-time
Customer Experience Representative
Sani MarcCoquitlam , BCFull-time
- Promoted
Customer Experience Associate
TDBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Customer Experience Specialist
TeslaSurrey, Metro Vancouver Regional District, CAFull-time
- Promoted
Bilingual Customer Experience Specialist
Brooks SportsBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Guest Experience Leader
McDonald'sSurrey, British Columbia, CanadaFull-time
- Promoted
Seasonal Guest Experience Specialist
Indigo Books & MusicBurnaby, Metro Vancouver Regional District, CAFull-time
- Promoted
Forklift Operator (EWP Experience)
Griff Building SuppliesNew Westminster, BC, CAFull-time
- Promoted
Mobile Security - Experience Required
Paladin Security Group LtdSurrey, Metro Vancouver Regional District, CAFull-time
- Toronto, ON (from $ 43,517 to $ 147,560 year)
- Old toronto, ON (from $ 41,141 to $ 144,794 year)
- Montreal, QC (from $ 41,290 to $ 124,424 year)
- Halifax, NS (from $ 38,025 to $ 124,296 year)
- Calgary, AB (from $ 39,000 to $ 120,124 year)
- Mississauga, ON (from $ 39,000 to $ 119,790 year)
- Ottawa, ON (from $ 40,031 to $ 119,624 year)
- Vancouver, BC (from $ 39,000 to $ 117,083 year)
- North York, ON (from $ 38,160 to $ 110,806 year)
- Markham, ON (from $ 36,860 to $ 107,630 year)
Customer Experience Representative
Ainsworth IncSurrey, Metro Vancouver Regional District, CA2 days ago
Job type
- Full-time
Job description1-3 years of previous experience in a customer service / support role College / university graduate or equivalent work experience Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required Exceptional customer service, active listening, verbal and written communication skills, professional phone voice Understanding of company products, services, and policies Proficiency with computers, especially with CRM software, and strong typing skills Ability to ask prying questions and diffuse tense situations Experience working in HVAC / Building Automation industry or a related field is an asset Must be available to attend and successfully complete a two (2) week full-time paid training program Language - English / French is an asset Benefits : Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation Rewards : Service milestones and peer recognition plus Employee Discounts and Incentives Flexibility : Hybrid working models, where applicable Diversity : An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company
Overview
Customer Experience Representative role at Ainsworth Inc (a GDI company). This posting may include multiple openings and locations. Apply if you are looking to contribute to a team that values customer service and problem solving.
Job Summary
At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CERs) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will listen, support and problem solve our Ainsworth clients requests. We are looking for candidates who enjoy a challenging workday and who love helping customers.
Are you someone who cares about people? Do you like to problem solve and come up with effective solutions for clients? How about building new skills and taking on a challenge? If so, we would love to hear from you.
Key Responsibilities
- Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
- Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information.
- Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
- Create and complete work order requests on all incoming calls and email requests.
- Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner.
- Monitor the SLA commitments on all work orders and escalate when the SLA is at risk or may not be achieved.
- Adhere to the Company’s Quality System operating procedures.
- Perform other duties as assigned by Management.
Qualifications
Availability
Available to work morning, afternoon, and rotational weekend shifts (Saturday).
Benefits
Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
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