Experience Jobs in Coquitlam, BC
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Experience • coquitlam bc
Last updated: 7 hours ago
Customer Experience Representative.This posting may include multiple openings and locations.Apply if you are looking to contribute to a team that values customer service and problem solving.At Ains...Show moreLast updated: 30+ days ago
Customer Experience Representative.Agent / Clerk - Customer service.Branch office : Coquitlam -Coquitlam British Columbia V3K 6T1.
Schedule : Monday to Friday (Day).The Customer Experience Representativ...Show moreLast updated: 29 days ago
About the job Customer Experience Manager.We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity.We are current...Show moreLast updated: 30+ days ago
A major gaming and entertainment company in Canada is seeking a VIP Host in Burnaby, BC.The role involves overseeing the guest experience, requiring at least two years of guest services or hospital...Show moreLast updated: 9 days ago
Surrey, British Columbia, Canada.TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of the...Show moreLast updated: 30+ days ago
Business Technology Enablement Office.Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting full-time opportunity for an.
Business Technology Enablement Office team i...Show moreLast updated: 9 days ago
Join to apply for the Guest Experience Manager role at Earls Kitchen + Bar.Leaders at Earls have their finger on the pulse.
They’re experts in bringing the Earls Experience to life in the stores, an...Show moreLast updated: 30+ days ago
Coquitlam, Colombie-Britannique, Canada.Services bancaires personnels et commerciaux.LaTD a à cœur d’offrir une rémunération juste et équitable à tous les collègues.
Les occasions de croissance et l...Show moreLast updated: 30+ days ago
Join the Ainsworth (a GDI company) team today!.At Ainsworth, our customers are our top priority.As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences....Show moreLast updated: 30+ days ago
A dynamic hospitality group is seeking Servers for The Henry Public House in Cloverdale.The ideal candidate will have a passion for excellent customer service, strong communication skills, and the ...Show moreLast updated: 7 hours ago
A leading pet retail company in Surrey seeks an Assistant Store Manager for Customer Experience to provide exceptional service to pet owners.
This role involves leadership duties, including hiring a...Show moreLast updated: 7 days ago
Surrey, British Columbia, Canada.TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of the...Show moreLast updated: 30+ days ago
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
Une entreprise innovante de vêtements de sport recherche un éducateur pour offrir un service à la clientèle exceptionnel.
Vous allez interagir avec les invités, évaluer leurs besoins et leur fournir...Show moreLast updated: 9 days ago
A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales.
The role reports to either th...Show moreLast updated: 9 days ago
A community-focused financial organization is seeking a Virtual Member Experience Specialist to provide outstanding customer service.
In this hybrid role located in Surrey, you will assist customers...Show moreLast updated: 4 days ago
A leading gaming and entertainment company in New Westminster is seeking a Guest Representative to provide exceptional customer service amidst a busy environment.
Your role will include assisting gu...Show moreLast updated: 25 days ago
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment.
What this means in practice is : .Access to education and skills dev...Show moreLast updated: 30+ days ago
Forklift Operator (EWP Experience) at Griff Building Supplies.Build lumber and beam packages safely and efficiently to ship to our customers.
Maintain your workplace and equipment in accordance with...Show moreLast updated: 30+ days ago
Customer Experience Representative
Ainsworth IncSurrey, Metro Vancouver Regional District, CAFull-time
Customer Experience Representative
Sani Marc IncCoquitlam, Metro Vancouver Regional District, CAFull-time +1
Customer Experience Manager
American Income LifeSurrey, Metro Vancouver Regional District, CAFull-time
VIP Guest Experience Lead
Gateway Casinos and Entertainment LimitedBurnaby, Metro Vancouver Regional District, CAFull-time
Customer Experience Associate
TDSurrey, Metro Vancouver Regional District, CAFull-time
User Experience Designer
Westland Insurance Group Ltd.Surrey, Metro Vancouver Regional District, CAFull-time
Guest Experience Manager
Earls Kitchen + BarBurnaby, Metro Vancouver Regional District, CAFull-time
Customer Experience Associate
TD BankCoquitlam, Metro Vancouver Regional District, CAFull-time
Customer Experience Representative
Ainsworth Inc.Surrey, Metro Vancouver Regional District, CAFull-time
- New!
Guest Experience Server
Joseph Richard GroupSurrey, Metro Vancouver Regional District, CAFull-time
Experience Leader : Elevate Pet Parent Experience & Growth
PetSmart Store Support Group, Inc.Surrey, Metro Vancouver Regional District, CAFull-time
Customer Experience Associate
TD SecuritiesSurrey, Metro Vancouver Regional District, CAFull-time
Guest Experience Leader
McDonald's CanadaSurrey, Metro Vancouver Regional District, CAFull-time
Seasonal Guest Experience Specialist
Lululemon AthleticaBurnaby, Metro Vancouver Regional District, CAFull-time
Customer Experience Lead-Guildford
Victoria’s Secret & Co.Surrey, Metro Vancouver Regional District, CAFull-time
Remote Member Experience Specialist
ProsperaSurrey, Metro Vancouver Regional District, CARemote
Full-time
Guest Experience Specialist
Gateway Casinos & EntertainmentNew Westminster, BC, CAFull-time
- Promoted
Guest Experience Leader
McDonald'sSurrey, British Columbia, CanadaFull-time
Forklift Operator (EWP Experience)
Griff Building SuppliesNew Westminster, BC, CAFull-time
Customer Experience Representative
Ainsworth IncSurrey, Metro Vancouver Regional District, CA30+ days ago
Job type
- Full-time
Job description1-3 years of previous experience in a customer service / support role College / university graduate or equivalent work experience Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required Exceptional customer service, active listening, verbal and written communication skills, professional phone voice Understanding of company products, services, and policies Proficiency with computers, especially with CRM software, and strong typing skills Ability to ask prying questions and diffuse tense situations Experience working in HVAC / Building Automation industry or a related field is an asset Must be available to attend and successfully complete a two (2) week full-time paid training program Language - English / French is an asset Benefits : Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation Rewards : Service milestones and peer recognition plus Employee Discounts and Incentives Flexibility : Hybrid working models, where applicable Diversity : An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company
Overview
Customer Experience Representative role at Ainsworth Inc (a GDI company). This posting may include multiple openings and locations. Apply if you are looking to contribute to a team that values customer service and problem solving.
Job Summary
At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CERs) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will listen, support and problem solve our Ainsworth clients requests. We are looking for candidates who enjoy a challenging workday and who love helping customers.
Are you someone who cares about people? Do you like to problem solve and come up with effective solutions for clients? How about building new skills and taking on a challenge? If so, we would love to hear from you.
Key Responsibilities
- Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
- Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information.
- Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
- Create and complete work order requests on all incoming calls and email requests.
- Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner.
- Monitor the SLA commitments on all work orders and escalate when the SLA is at risk or may not be achieved.
- Adhere to the Company’s Quality System operating procedures.
- Perform other duties as assigned by Management.
Qualifications
Availability
Available to work morning, afternoon, and rotational weekend shifts (Saturday).
Benefits
Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
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