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Experience Jobs in Toronto, ON

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Experience • toronto on

Last updated: 2 days ago

Customer Experience Representative

Indigo Books & MusicToronto, Ontario, Canada
Part-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ...Show more

Stage Experience Manager, Stores

SephoraNorth York, Canada
Full-time +1

At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer exp...Show more

Bilingual Client Experience Specialist

Annabella Bai - Desjardins Insurance AgentToronto, Ontario, Canada
Full-time

Bilingual Client Experience Specialist, Insurance.We are a growing Desjardins Insurance Agency in Markham looking for motivated, customer focused individuals to join our team as Customer Service Re...Show more

Guest Experience & Sales Professional

Nuovo PhotographyToronto, ON, CA
Full-time
Quick Apply

Nuovo Artistic Studios is the premier destination for all things self-love.A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empowe...Show more

Customer Experience Specialist, Ownr

Royal Bank of Canada>TORONTO, Canada
Full-time

Ownr, an RBCx Ventures company, is hiring a Customer Experience Specialist.Ownr is the leading platform for entrepreneurship in Canada.In this role, you will help thousands of entrepreneurs as they...Show more

Guest Experience Manager

Impact KitchenToronto, ON, CA
Full-time
Quick Apply

MAKE YOUR IMPACT Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability.We know that what you eat matters, and ...Show more

Director, Product Experience

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Product Experience is responsible for developing and evolving Scotia Global Asset...Show more

Senior Experience Strategist

WundermanToronto
Full-time

WPP is the trusted growth partner for the world’s leading brands.We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative ente...Show more

Customer Experience Specialist, Ownr

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

Ownr, an RBCx Ventures company, is hiring a Customer Experience Specialist.Ownr is the leading platform for entrepreneurship in Canada.In this role, you will help thousands of entrepreneurs as they...Show more

Customer Experience Associate

TDToronto, Ontario
Full-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo...Show more

Vice President Customer Experience

yohrsToronto, ON, Canada
Remote
Full-time
Quick Apply

VP, Customer Experience - Global Business.Remote, will need to be based East Coast Canada.We're supporting our client to hire a strategic, visionary leader to shape the future of their customer exp...Show more

Manager, Customer Experience Projects

Toronto HydroToronto, ON, CA
Full-time

Target Variable Performance Pay: 15%.The salary range shown above reflects the expected compensation for this position.The final salary offered will be determined based on a holistic assessment of ...Show more

Experience Design Architect

AutodeskToronto, Ontario, Canada
Full-time

Autodesk is seeking an Experience Design Architect to join our Architecture, Engineering, and Construction (AEC) division.As a visionary leader, you will focus on experience architecture, design st...Show more

Director, Product Experience

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Product Experience is responsible for developing and evolving Scotia Global Asset...Show more

Customer Experience Representative

IndigoToronto, ON, CA
Part-time

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.We believe in real book...Show more

Customer Experience Specialist

Junction CollectiveToronto, ON, Canada
Full-time

Are you driven by the desire to understand and improve client interactions? Do you have a talent for designing client journeys and ensuring every touchpoint reflects the highest standards of servic...Show more

Remote Work – No Experience

OCPAToronto, Ontario, CA
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Product Manager – Seller Experience

0017 eBay Canada TechnologyToronto
Full-time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show more

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Customer Experience Representative

Customer Experience Representative

Indigo Books & MusicToronto, Ontario, Canada
29 days ago
Job type
  • Part-time
Job description
Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset


Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca

This posting is for a current opportunity within Indigo.