Event Jobs in Delta, BC

The Registered Pharmacy Technician works as a member of the organizational team, collaborating in the patient-centred approach and a unique complement of services supporting the distribution and provision of complex drug therapies, whereby we support the patient through the dispensing of their specialty medications and coordination of their care.

The Registered Pharmacy Technician provides care within their scope of practice, competency, and experience within their province or territory of practice. Each individual Registered Pharmacy Technician is responsible for ensuring accreditation as a Registered Pharmacy Technician in good standing and in adherence to the Standards of Practice with the Provincial Pharmacy Board.

The scope of this role includes checking, filling, and billing prescriptions, serving as a liaison with patients, doctors, programs, program coordinators, and drug plan representatives, and inventory management.

Key Responsibilities

• Assist with dispensing activities, such as technician-driven prescription checks, filling, and billing prescriptions, and reporting adverse effects or events.
• Assist with inventory activities, such as receiving orders and counting inventory weekly.
• Contact doctors and programs for prescriptions.
• Communicate with program coordinators and insurers to secure coverage and solve coverage issues.
• Respond to communication from various stakeholders in a timely manner, including monitoring email accounts and answering phones.
• Communicate with patients, healthcare providers, and payors clearly and effectively.
• Provide exemplary patient-centred care in all interactions with both internal and external stakeholders.
• Ensure documentation is completed and submitted during the shift, including Post Infusion Feedback Reports, Incident Reports, Adverse Event reports, Product Quality Complaints, etc. as per SOPs and general policies.
• Review new protocols/procedures/information and Communications regularly to ensure pharmacy practice is up to date.
• Ensure related duties required to achieve the cold-chain standards for all biologics and specialty drug products stored and shipped by the pharmacy are consistently and rigorously followed.
• Responsible for reporting any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements; and
• Other duties as required.

Key Qualifications

• Post-secondary education or equivalent experience.
• Proficient in MS Excel, Outlook (Email), and Word.
• Exemplary customer service skills in dealing with patients, physicians, and our clients.
• Strong written and verbal communication skills.
• Ability to work autonomously with little supervision as part of a larger remote team.
• Ability to communicate effectively both verbally and in writing.
• Effective interpersonal skills.
• Effective organizational skills and attention to detail.
• Ability to consistently meet deadlines.
• Excellent problem-solving skills and ability to resolve issues effectively and efficiently.
• English proficiency is required for this position to effectively communicate with internal and external stakeholders.
• Bilingualism (French and English) may be required depending on the specific role, location, and the needs of the organization.