Entry level it analyst • surrey bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Show more
White Spot Hospitality is proud to be recognized with the platinum status designation as one of Canada’s Best Managed Companies, one of Canada’s top 150 iconic brands and is one of BC’s Most Loved ... Show more
TELUS Communications | Partnered with The Acquisition Group The Acquisition Group is expanding its Burnaby team, and we're looking for driven, people-first Sales Representatives to join us this sum... Show more
Entry-Level Kitchen Assistant – Choices Markets Commissary Location: Burnaby, BC Position: Full-time Choices Markets Commissary is looking for a reliable and enthusiastic Kitchen Assistant to... Show more
We are seeking an experienced Clinical Assurance Analyst to support the implementation and validation of digital healthcare solutions focused on clinical referrals, orders, and workflow modernizati... Show more
Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more
Discover The Surveoo System That’s Helping Newbies Earn Daily.Turn your free time into .No experience or tech skills needed.Join For Free And Start Earning Now.Join For Free - See how it works... Show more
As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries.We leverage cutting-edge research and market mapping tool... Show more
Fortinet is looking for a Security Operations Centre (SOC) Analyst to be part of the FortiCloud SOC-as-a-Service team.This is a highly technical role, monitoring security events, identifying threat... Show more
About Wesgar Wesgar is a leader in the custom sheet metal fabrication industry, specializing in high-mix, low-volume manufacturing for a wide range of global sectors.Based in Port Coquitlam, we pri... Show more
Traffic Control Person - Entry Level - New Westminster, BC .Allied Partner: Technical Workforce Inc.Jardeg is currently recruiting for an.Entry-Level Traffic Control Person.This position is in Coqu... Show more
Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainab... Show more
With over 60 years of industry experience, Gescan has 29 branches located across Western Canada.At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented ... Show more
Affiliation: Management & Exempt.Employment Status: Full-Time Regular.Expected Hiring Range: $97,100.Short-term Incentive Eligible: Yes.Posting End Date: Open until filled.As the province’s largest... Show more
You assess needs, teach options, and stay in the relationship after the first meeting.Admin is part of the job: notes, appointments, CRM hygiene.If that is your default setting, apply. Show more
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At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it.We power progress and protect ambition: for the clients who count on us,... Show more
Job Type: Full-time, Permanent Location: Surrey, BC IEM Canada, (Industrial Electric Manufacturing, Inc.Surrey, BC, is the largest independent full-line manufacturer of custom electrical distributi... Show more
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
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