Eligibility specialist Jobs in Winnipeg, MB

Position Overview

Reporting to the Manager, Health Information and Data Integrity, the incumbent will provide clinical expertise for electronic health system implementations and transformations within Shared Health.

This role functions within both project and operations environments.

• Provide clinical expertise within Shared Health and in collaboration with Digital Health.
• Conduct clinical, business, workflow and gap analyses to ensure Shared Health goals are met and/or exceeded for patient care.
• Utilize clinical expertise to understand the needs required to deliver safe and efficient patient care in current state and translate these needs into future state when considering clinical application functionality.
• Translate the healthcare culture and clinical thinking process used by clinicians and integrate with technology solutions.
• Ensure that decisions for system configuration and workflow are standardized and based on sound principles, evidence-based practice, best practice, and meet data integrity requirements.
• Ensure that implementation and support is based on regional, provincial, and federal standards, and inclusive of professional designation and legislation.
• Conduct clinical analyses and provide expertise on outcomes relating to data, costs/benefits, enhancements to business processes, and regional/national benchmarking.
• Utilize clinical expertise to recommend optimal clinical testing requirements, workflow and roles within the acute care sector.
• Support clinical adoption activities through change management processes.
• Facilitate clinical system implementation and transformation activities throughout Shared Health and mitigate adoption obstacles as they arise.
• Conduct ongoing assessments and analyses for risks to patients, patient safety and clinical care decision making; develop contingency plans to mitigate or eliminate risks to ensure business continuity.
• Provide clinical strength, support and guidance in all aspects to new health system implementations for effective and efficient support while ensuring risk mitigation strategies are implemented.
• Provide clinical leadership, guidance, direction and work contribution to ensure a solid clinical application is delivered that meets the business needs and benefits patient quality of care delivery.
• Collaborate with appropriate Solutions Groups at Digital Health to ensure proper functioning and optimal implementations of the systems within Shared Health.
• Engage with Provincial stakeholders throughout implementation and enhancement processes in both project and operations environments.
• Contribute to and participate in the development and execution of clinical systems training.

Experience

• Minimum 5 years recent clinical experience and/or experience in healthcare projects and leadership.
• Minimum 2 years of experience working with EPR, EMR or other clinical information systems.
• Demonstrated staff level leadership capabilities and the ability to facilitate groups effectively.
• Demonstrated experience related to clinical information system implementation(s) or other health system transformation projects.
• Experience in providing clinical analysis, clinical business and work flow transformation and current state/future state/gap analysis to ensure Shared Health business goals are met and patient care in Manitoba is optimized.
• Experience translating the healthcare culture and clinical thinking process used by clinicians and melding this with technology solutions.
• Experience providing clinical leadership, guidance, direction and work contribution to ensure a solid clinical application is delivered that meets the business needs and benefits patient quality of care delivery.
• Experience with change management or project management methodologies, or working with a major project, an asset.

Education (Degree/Diploma/Certificate)

• Baccalaureate degree in Nursing, Allied Health, Clinical Informatics, or related discipline required.
• Formal education in Clinical Informatics, Business Administration, Computer Science, Project Management, or a related field an asset.
• Master's preparation in the above or related fields an asset.
• Project Management and Organizational Change Management training an asset.

Certification/Licensure/Registration

• Current licensure with applicable regulatory body required.
• Member of a recognized Informatics Association an asset.
• CPHIMS certification an asset.
• Valid driver’s license required.

Qualifications and Skills

• Advanced computer skills (MS Office, Outlook, Sunrise Clinical Manager or other electronic health record system).
• Excellent organizational, interpersonal, communication (written and verbal) skills.
• Demonstrated critical thinking, analytical, attention to detail, multi-tasking and problem-solving skills.
• Must be self-directed and able to work independently and in a team environment.
• Must be able to work flexible hours as required to accommodate service requirements of source system organizations.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings throughout the organization, and to lift and carry items of up to approximately 10 kg.
• Interruptions to respond to questions are common; incumbent can schedule dedicated and focused time for planning and concentration.