Desktop support Jobs in Edmonton, AB
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Desktop support • edmonton ab
Last updated: 22 hours ago
Tier 1 / Desktop Support Technician.The Tier 1 / Desktop Support Technician is the first point of contact for client support requests.
This role is responsible for delivering fast, accurate, and fri...Show moreLast updated: 20 days ago
Job Title : Service Desk Representative Location : Remote Job Type : Part-Time / Full- time Compensation : Hourly paid as per the minimum wage rate of province.
Summary : The Service Desk Representative ...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powerin...Show moreLast updated: 30+ days ago
Are you the kind of person who always gets stopped on the street and asked for directions You know one of those friendly approachable types who always have a smile on their face and are ready to he...Show moreLast updated: 30+ days ago
Leons is looking for a temporary(12-18 month term) Desktop Administrator to join our team.The role of a Desktop Administrator is to provide advanced technical support to all divisions of Leons Furn...Show moreLast updated: 30+ days ago
Software Engineering Manager - Desktop and Embedded Linux Optimisation.Be among the first 25 applicants.We work closely with major silicon companies to optimise Ubuntu for their latest hardware.As ...Show moreLast updated: 30+ days ago
Albert and surrounding community in Alberta for many years.Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow ...Show moreLast updated: 22 hours ago
We are looking for multiple (5) Technical Support Engineers.This is a remote position, with a company based in Vancouver.
Our client is a rapidly growing software development company.Two years in IT...Show moreLast updated: 30+ days ago
Our client is looking for a Jr.Desktop Support Engineer to support an office of 80 staff onsite in East Edmonton.Microsoft Windows operating systems.
Experience supporting and troubleshooting local ...Show moreLast updated: 29 days ago
Modern enterprise end point management is an exciting opportunity to be at the forefront of the modern workplace utilizing a variety of tools that deliver great customer experiences and outcomes.Th...Show moreLast updated: 16 days ago
Enterprise Architect - GOAPRDJP.Primarily work remotely (within Edmonton); however the resource may be required to attend meetings or work sessions in office.
Remote Desktop Analyst - Operations / A...Show moreLast updated: 30+ days ago
Robert Half has an immediate opening for Desktop Support with solid technical ability to bring their experience to a growing team for our client.
This is a Temporary / Contract role based in Edmonton,...Show moreLast updated: 30+ days ago
Position Overview : A national non-profit Indigenous organization is seeking a dedicated Administrative Support professional to join their team on a full-time, permanent basis.The organization focus...Show moreLast updated: 30+ days ago
Customer Support Representative -.Ave NW,Edmonton, AlbertaT5V 1S6.We Know Training is a rapidly expanding technology leader in the online regulated training space,.
At We Know Training, we believe g...Show moreLast updated: 30+ days ago
Desktop Support & Purchasing Analyst.Information Systems team at our.South Edmonton Corporate Head Office!.This role will provide technical support for workplace technology with the procurement...Show moreLast updated: 30+ days ago
Back to all jobs at LightForm Canada Inc.LightForm has a career opportunity for an Purchasing and Operations Support.As part of LightForms Operations team you will be responsible for acquiring and ...Show moreLast updated: 30+ days ago
We are recruiting for a Desktop Support Technician for an Edmonton-based client.This is a 5-month contract that requires a valid driver’s license and access to a vehicle.
The Desktop Support Technic...Show moreLast updated: 2 days ago
Job Title : Administrative Support.We are dedicated to delivering excellence efficiency and innovation in every project we manage.
As part of our ongoing expansion we are seeking a highly organized a...Show moreLast updated: 30+ days ago
- Promoted
Desktop Support Technician
RedARX Cyber GroupEdmonton, Division No. 11, CAFull-time
Remote Technical Service Desk Agent
Pathway CommunicationsCalgary and Edmonton, AB, CARemote
Part-time
Quick Apply
- Promoted
Customer Support Specialist
CATALISEdmonton, Division No. 11, CAFull-time +1
Retail Support Agent
Alberta Motor AssociationEdmonton, Alberta, CanadaFull-time
Desktop Administrator
LFL GroupEdmonton, Alberta, CanadaFull-time
- Promoted
Software Engineering Manager - Desktop and Embedded Linux Optimisation
CanonicalEdmonton, Division No. 11, CAFull-time
- Promoted
- New!
Service Support Associate
St. Albert DodgeSaint Albert, AB, CanadaPart-time
- Promoted
Technical Support Engineer
Targeted TalentEdmonton, AB, CanadaFull-time
Jr. Desktop Support Engineer to support an office of 80 staff onsite in East Edmonton
S.i. SystemsEdmontonFull-time
Desktop Engineer
WBM TechnologiesEdmonton, CAFull-time
Sr. Enterprise Architect GOAPRDJP
Source CodeEdmonton, Alberta, CanadaFull-time
Desktop Support Analyst
CB CanadaEdmonton, Alberta, CanadaPermanent
Administrative Support
Spirit Employment and Training EdmontonNear Edmonton, AB, CAFull-time +1
Quick Apply
- Promoted
Customer Support Representative
WeKnowTrainingEdmonton, AB, CanadaFull-time
Desktop Support & Purchasing Analyst
Fountain TireEdmonton, Alberta, CanadaFull-time
Purchasing Support
LightForm CanadaEdmonton, Alberta, CanadaFull-time
Desktop Support Analyst
Robert HalfEdmonton, AB, CAPermanent +1
Quick Apply
Administrative Support
GSR GroupEdmonton, Alberta, CanadaFull-time +1
- Richmond Hill, ON (from $ 45,825 to $ 112,125 year)
- Brandon, MB (from $ 72,352 to $ 106,578 year)
- Sainte-Anne-de-Bellevue, QC (from $ 31,298 to $ 99,694 year)
- Surrey, BC (from $ 64,849 to $ 91,706 year)
- Victoria, BC (from $ 51,675 to $ 88,985 year)
- Sarnia, ON (from $ 44,363 to $ 82,875 year)
- Fort McMurray, AB (from $ 60,597 to $ 80,000 year)
- Vaughan, ON (from $ 44,679 to $ 79,875 year)
- Fort Saskatchewan, AB (from $ 58,500 to $ 79,646 year)
- Airdrie, AB (from $ 68,048 to $ 79,601 year)
Desktop Support Technician
RedARX Cyber GroupEdmonton, Division No. 11, CA20 days ago
Job type
- Full-time
Job descriptionReceive, triage, and resolve tickets through Halo / PSA tools following SLA and priority guidelines. Document all work thoroughly with clear, accurate, and readable notes. Ensure all communication with clients is professional and timely. Escalate complex issues to Tier 2 / 3 with complete technical notes and initial troubleshooting steps. Set up, deploy, and configure new workstations using MSP procedures and automation tools. Install and maintain core cybersecurity tools (Bitdefender, ThreatLocker, Blackpoint, backups). Perform routine maintenance : updates, patches, health checks, and reboots. Assist with asset intake, tagging, tracking, and documentation. HaloPSA (Ticketing, Assets, Time Tracking) RMM Tools (Syncro / ConnectWise RMM or equivalent) Microsoft 365 Admin centers Remote support tools Follow automation, scripts, and SOPs consistently. Follow Zero Trust principles and Redarx Cyber’s internal governance policies. Report anomalies, security concerns, phishing attempts, or unusual activity. Assist clients in following proper security practices. Deliver a friendly, calm, patient, and solution-focused experience. Communicate technical solutions in plain language clients understand. Uphold Redarx’s 6-star service standards, making clients feel valued and supported. Basic understanding of Windows 10 / 11 and macOS troubleshooting. Knowledge of Microsoft 365, Outlook, Teams, and OneDrive. Familiarity with basic networking concepts (IP addressing, DNS, Wi‑Fi troubleshooting). Experience with remote support tools and ticketing systems. Understanding of cybersecurity fundamentals. Clear communication skills (written and verbal). Ability to stay organized and manage multiple tickets. Strong problem‑solving mindset. Reliable, punctual, and able to follow direction / SOPs. Professional and customer-focused attitude. 1–2 years IT support experience preferred (but not required). IT certificates are an asset : CompTIA A+, Windows Desktop, MS-900, AZ-104 (optional).
Job Description
Position : Tier 1 / Desktop Support Technician
Department : Technical Support
Reports To : IT Support Manager
Location : Edmonton AB
Role Summary
The Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across Windows, macOS, Microsoft 365, and standard MSP toolsets. The technician ensures issues are properly triaged, documented, escalated, and resolved following Redarx Cyber Group’s service standards and security frameworks (CIS / NIST).
Client Support & Troubleshooting
- Provide first-level support for hardware, software, network, and application issues.
- Troubleshoot Windows and macOS problems including login issues, performance, printers, security tools, and connectivity.
- Assist with Microsoft 365 accounts, Outlook issues, MFA / Entra ID, Teams, and device enrollments.
- Perform password resets, account unlocks, and basic admin tasks.
Ticket Management
Device Deployment & Maintenance
MSP Tools & Automation
Use required tools daily :
Security & Compliance
Customer Experience
Skills & Qualifications Technical Competencies
Soft Skills
Education & Experience
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