Desktop support Jobs in Edmonton ab

Are you a talented individual looking to join a dynamic team? We are seeking enthusiastic and dedicated professionals to join us as Customer Service Representatives. About Us : At our company, we empower our clients and consistently exceed their expectations. We are committed to innovation, excellence, and a client-centric approach. We believe in fostering strong partnerships and delivering exceptional value to each client. Your Responsibilities : Handle customer inquiries via phone, email, and chat with professionalism and efficiency. Provide accurate information about our products and services, assisting customers with orders, returns, and issue resolution. Listen attentively to customer concerns, empathizing with their needs and striving to exceed their expectations in every interaction. Collaborate with team members and departments to ensure seamless customer experiences. Maintain detailed records of customer interactions and follow up as necessary to ensure satisfaction. Job Requirements : Bachelor’s degree or high school diploma equivalent. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build rapport with customers. Effective problem-solving abilities and a proactive approach to customer concerns. Ability to work efficiently in a fast-paced environment and multitask effectively. Previous experience in customer service or a related field is preferred but not required. Perks & Benefits : Comprehensive benefits package. Opportunities for career growth and advancement within the company. Ongoing training and development to enhance your skills and knowledge. A supportive and inclusive work environment where your contributions are valued. Remote work schedule. Join our team and make a difference in the lives of our clients by providing them with peace of mind through exceptional customer service. Apply now!   Powered by JazzHR