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Customer relations manager Jobs in Winnipeg, MB

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Customer relations manager • winnipeg mb

Last updated: 3 days ago

Customer Service Representative

BMOWinnipeg, Manitoba, Canada
CA$34,750.00 yearly
Part-time

Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b... Show more

(Remote) Customer Success Lead

N. Harris Computer Corporation - CADWinnipeg, MB, CA
CA$70,000.00 yearly
Remote
Full-time

Librestream, a division of Harris; is seeking a Customer Operations Lead who is a senior, hands-on leader responsible for driving operational excellence across the post-sales customer journey.This ... Show more

Customer Service Associate

Savers / Value VillageWinnipeg, AB, CA
Full-time +1

Job Title: Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo... Show more

Customer Service Coordinator

Northview Residential REITWinnipeg, Manitoba, Canada
Full-time

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be.We are proud to live, work, and play in the neighborhoods we serve, next to our res... Show more

Senior Manager, Policy and Strategic Relations

End Homelessness WinnipegWinnipeg
Full-time

Reporting to the CEO, the Senior Manager, Policy and Strategic Relations leads EHW’s policy intelligence, research, and strategic relations functions.The role strengthens EHW’s ability to anticipat... Show more

Customer service agent

TelesolutionsWinnipeg, MB, Canada
Full-time +1

No degree, certificate or diploma.Retail/wholesale establishment/distribution centre.Answer inquiries and provide information to customers.Arrange for refunds and credits.Maintain records and stati... Show more

Customer Experience Associate

TDWinnipeg, Manitoba
Full-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Shop Manager

Tommy Gun's Original BarbershopWinnipeg, MB, CA
CA$21.00 hourly
Full-time
Quick Apply

Exciting Opportunity: Join our Team at the new Tommy Gun's Winnipeg - OPENING SOON!.We're thrilled to announce the opening of our new location in .Tommy Gun’s is on the hunt for dynamic and en... Show more

Advisor, Human Relations

Bimbo CanadaWinnipeg, MB, Canada
Full-time

As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks.We produce and distribute more than 1,000 ... Show more

Customer Service / Benefits Advisor (Work from home)

AO Globe Life - Simonne LeBlancWinnipeg, MB, CA
CA$70,000.00 yearly
Remote
Full-time
Quick Apply

Remote Employment Type Full-Time Benefits Offered Dental, Life, Medical, Retirement, Vision Compensation CA$70,000 to CA$100,000 per year can be made Why Work Here?.Join us to be part of a win-win ... Show more

Director, Customer Programs

Motor Coach IndustriesWinnipeg, MB, CA
Full-time
Quick Apply

This position is accountable for the overall successful execution of bus programs with our customers.Accountable for ensuring all Contracts are managed efficiently and effectively through the Manag... Show more

Customer Service Representative

EssilorLuxottica GroupWinnipeg, MB, CA
Full-time

Benefits/Incentive Information.If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.W... Show more

Customer Care Associate (WFH)

American Income Life Insurance CompanyWinnipeg, MB, CA
Remote
Full-time
Quick Apply

About Us We work with members and families across the United States, Canada, and New Zealand, helping them better understand benefit programs designed to provide long-term protection and peace of m... Show more

Customer Service Instant Return Representative

HertzWinnipeg, Manitoba, Canada
CA$17.00 hourly
Part-time
Quick Apply

This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.Providing exemplary customer service by managing the vehic... Show more

Customer Service Representative

Randstad CanadaWinnipeg, Manitoba, CA
CA$44,000.00 yearly
Full-time +1
Quick Apply

Embrace a 3- 4 day work-from-home schedule and enjoy the vibrancy of our Downtown Winnipeg office for one to two days.We are looking to hire the right person to join an amazing team as a full time ... Show more

Director, Customer Programs

New FlyerWinnipeg, MB, CA
Full-time
Quick Apply

This position is accountable for the overall successful execution of bus programs with our customers.Accountable for ensuring all Contracts are managed efficiently and effectively through the Manag... Show more

Bilingual Inbound Customer Service Representative

Tribal WiChiWayWin Capital CorporationWinnipeg
Full-time

Provide exceptional service and guidance to customers and providers regarding Dental Insurance matters.Flexible availability between Monday to Friday 4:30 AM – 8:00 PM CST (no overnights and no wee... Show more

Manager

ManitobaWinnipeg, Manitoba, Canada
Full-time +1

As part of the Subway® Team, you as a Manager will focus on eight main things: .Providing an excellent guest experience .Ensuring that great food is prepared & served.Keeping our restaurants fu... Show more

Regional Manager

TalentSphereWinnipeg, MB, Canada
Full-time

Business Development / Operations.Regional Manager About the Opportunity.We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships wi... Show more

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Customer Service Representative

Customer Service Representative

BMOWinnipeg, Manitoba, Canada
30+ days ago
Salary
CA$34,750.00 yearly
Job type
  • Part-time
Job description
Application Deadline:

07/19/2026

Address:
1083 McPhillips Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Escalates complex or unresolved customer situations to managers as required.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer's experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:
  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
Salary :

$34,750.00 - $44,900.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at ://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.