- Education : Secondary (high) school graduation certificate
- Experience : 7 months to less than 1 year
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
Transportation / travel information
Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
- Walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Quick learner
Other benefits
Parking available
Support for newcomers and refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for Indigenous people
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term : Permanent
- Work Language : English
- Hours : 32 to 40 hours per week
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