Consulting Jobs in Markham, ON

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital is looking for a Manager, Business Analysis / Technology Consulting to join our Consulting team in either Vancouver, Calgary, the GTA or Ottawa, with a flexible hybrid work arrangement. The successful candidate will play a key role in leading client engagements, gathering and translating business requirements, supporting solution delivery, and managing quality assurance activities across complex technology transformation projects, focusing on application development and modernization.

This role is well suited for an experienced Business Analyst or Technology Consulting professional with strong client-facing skills, project delivery experience, and the ability to lead teams through the full software development lifecycle. This role is for an existing vacancy and offers a hybrid work arrangement, with 2-3 in-office days per week expected, as well as some travel to client sites during important project milestones.

Key Responsibilities:

• Lead business analysis activities across client-facing application development and modernization engagements, including requirements planning, elicitation, documentation, validation, and stakeholder sign-off.
• Work closely with clients and internal project teams to understand business needs, define current and future state processes, and identify opportunities to improve efficiency.
• Prepare and contribute to key project artifacts, including business cases, business requirements documents, functional requirements documents, process flows, user stories, use cases, and solution documentation.
• Act as a liaison between business stakeholders, technical teams, developers, QA teams, and project leadership to ensure alignment between business needs and solution delivery.
• Support agile and waterfall project delivery by facilitating backlog planning, feature decomposition, sprint planning, prioritization, and requirements traceability.
• Lead or support quality assurance activities, including test strategy, test planning, test case development, defect management, UAT support, and validation of delivered functionality.
• Identify, assess, and help mitigate project risks, issues, dependencies, and business readiness considerations.
• Provide coaching, mentorship, and day-to-day guidance to business analysts, consultants, and project team members.
• Support business development activities, including effort estimation, resource planning, proposal development, RFP responses, and solution scoping.
• Support internal continuous improvement and practice-building initiatives
• Develop user guides, training materials, and process documentation; deliver training and knowledge transfer sessions to clients and end users.
• Build strong client relationships and contribute to successful delivery across multiple client engagements and industries.
• Participate in talent attraction, team building, hiring, and internal practice development initiatives.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains and attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

Your experience and education

• 7+ years of experience in business analysis, technology consulting, project delivery, or a related role.
• Experience mentoring or leading business analysts
• Experience leading business analysis activities on complex technology implementation or software development projects.
• Strong understanding of the full software development lifecycle, including requirements gathering, solution design, development, testing, implementation, and post-go-live support.
• Experience with leveraging AI tools as a part of their work
• Experience working in both agile and waterfall delivery environments.
• Demonstrated ability to create high-quality project documentation, including BRDs, FRDs, user stories, use cases, process flows, test plans, and training materials.
• Strong interpersonal and stakeholder relationship management skills, with the ability to work effectively with clients, business users, developers, QA teams, project managers, and senior leaders.
• Experience supporting QA, UAT, defect management, and test planning activities.
• Strong analytical, problem-solving, facilitation, and communication skills.
• Ability to manage competing priorities across multiple client engagements in a fast-paced consulting environment.
• Experience supporting proposals, RFP responses, estimates, or business development activities would be considered an asset.
• Experience supporting or leading internal continuous improvement, practice-building initiatives, or the implementation of best practices would be considered an asset.
• Relevant certifications such as PMP, ECBA/CBAP, TOGAF, Agile/Scrum, Microsoft Azure Fundamentals, or related credentials would be considered an asset.
• Proficiency with tools such as Microsoft Office, Visio, Azure DevOps/TFS, Jira, or similar requirements, project management, and testing tools would be considered an asset.

The expected range of compensation for this role is $115,000 - $165,000 annually.