Collection agent Jobs in Edmonton, AB

Job category : Laboratory and phlebotomy

Job posting ID : 6941

Employment status : Regular part-time

Position's anticipated start date :

Possible schedule / FTE : This is a 0.5 FTE position; 37.5 hours bi-weekly (2 shifts one week, 3 shifts the next).

Classification : ASO / IT A

Salary / Rate of pay : Starting from $27.669 -$31.584

Application deadline : Open until Filled

Application requirements :

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the Role :

Canadian Blood Services is looking for a Regular Part Time Cord Blood Collections Specialist to join our dynamic Stem Cells Team.

Reporting to the Collection Supervisor, Recruitment / Collections, you will work collaboratively with Canadian Blood Services Cord Blood Bank (CBS’CBB) staff to ensure promotion, development and maintenance of an environment of continuous quality improvement, in accordance with regulatory and accreditation standards and customer satisfaction.

Formula for Success :

You will be responsible for umbilical ex-utero cord collections at the Royal Alexandra Hospital in Edmonton. In addition, you will be responsible for promoting and maintaining public awareness / promotion and education as well as maintaining positive working relationships with internal and external stakeholders.

Ex-Utero Cord Blood Collections

Assembles and prepares supplies, equipment and associated documentation at work location.

Tracks and reviews donor permission to collect documentation in collaboration with health care providers at hospital.

Performs ex-utero umbilical cord blood collection (phlebotomy) and maternal blood sample collection, as required.

Ensures that error / accident, reaction / incident reporting is performed and initiates immediate corrective action and follow-up as required, in consultation with the Canadian Blood Services’ Cord Blood Bank Nurse Specialist (CBB-NS) and Supervisor.

Implements and Maintains Operation of the CBS’CBB Collection Location-Hospital

Performs quality control of equipment, supplies, and procedures.  Ensures that required documentation is complete.  Ensures all equipment is clean and calibrated and maintains equipment and corresponding documentation.

Assists in the set up and dismantling of equipment and supplies at hospital collection site, including packing, loading, and transport of product, supplies and equipment, as required.

Assists with scheduling and management of daily work requirements.

Works closely with hospital staff to maintain effective communication to ensure continued cord blood collections and eliminate missed opportunities.

Assists with the Quality Event Management Quality Assurance Program

Participates in investigations and assists with root cause analysis for quality events within the local recruitment / collection portfolio in consultation with the CBB-NS and Supervisor.

Ensures timely follow-up with all other departments involved with the quality event and assists with completion of all required documentation and immediate corrective actions.

Provides advice for the development and implementation of process improvement plans.

Communication / Relationship Management

Fosters a spirit of co-operation and acts as liaison between team members and hospital stakeholders.

Promotes good interpersonal skills and customer service principles among team members, pregnant mothers and their families, volunteers, physicians, midwives, nurses and the hospital interdisciplinary team.

Desired Education and Skills :

Post-secondary level education in a relevant discipline from a recognized institution preferably in science / health related field of study.

A minimum of three years of progressive experience, or an equivalent combination of education and experience, is required.

Experience with current Good Manufacturing Practices is an asset.

Excellent written and verbal communication skills in English.

Bilingualism is an asset.

Must be able to work independently, identify issues and provide resolutions to problems at the hospital.

Excellent interpersonal skills, team building and ability to collaborate in a multi-disciplinary team setting as a non-hospital employee in a hospital setting.

Computer literacy required; proficiency in MS Word, Excel, PowerPoint, Outlook.

Must be detail-oriented and capable of working in a highly regulated environment. Ability to work under pressure to meet demands of the job.

Venipuncture experience is mandatory.

Experience in cord blood collection is an asset.

The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory.

Fosters and promotes a positive public image of the Canadian Blood Services ‘Cord Blood Bank.

What we Offer you :

Vacation.

Percentage in lieu for holiday's.

Group health, dental and vision benefits for you and your family.

Defined Benefit Pension Plan.

Employee discounts, wellness program, and professional resources.

What you can expect :

There is a requirement to carry a cellular phone or pager for notification purposes while at the hospital.

100% on site at the Royal Alexandra Hospital working with the Lois Hole Hospital for Women.

Training will be the first 6-8 weeks full time.

Must be flexible and willing to work additional hours both planned and unplanned. Work schedule can be Monday-Friday and shifts can be part-time to full-time.

It is a requirement of this position to provide a satisfactory Criminal Record Check with a Vulnerable Sector Search prior to commencing employment. Employees also have an ongoing duty to disclose any charges or convictions that may occur during their employment with Canadian Blood Services.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

LI-Alberta

INDCBS