Claims processor • laval qc
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Novo is looking for an occupational injury management advisorto join its team. You will be able to work in hybrid mode from our office in Quebec, Longueuil or Laval. Your primary role will be to advise our clients, i.e. employers, on the best management practices to adopt following a professional injury and thus establish a relationship of trust with clients.
Do you want to be part of a dynamic team? Are you an organized person and do you like the advisory role? Look no further!
This is what your daily life will look like
Well surrounded by our specialized multidisciplinary team, you will advise clients on the management strategy to adopt following an occupational injury based on established processes and best practices. Your mandates will offer you challenges to overcome thanks to the great diversity of CNESST files and the numerous interactions with the different actors involved.
Here is what your daily life will look like:
Evaluate eligibility and carry out medico-administrative follow-up of professional injury files
Take charge of complex and contentious files with significant financial impacts
Support the clients in order to promote the maintenance of the employment relationship
Advise clients by establishing links between claims management, prevention and pricing at the CNESST
Act as an employer representative with the various organizations (CNESST, DRA and TAT)
Assets to flourish in your new team!
You have knowledge of OHS laws
You are able to manage several files simultaneously
You have a spirit of analysis and synthesis
You are a good listener and know how to target the client's needs
Qualifications and talents
Training in industrial relations, human resources or OHS, experience in an administrative position in health, labor law or any other combination of training and relevant experience
Microprogram in disability management or strategic OHS management (an asset)
Knowledge of prevention mutuals (an asset)
Excellent command of spoken and written French
Proficiency in English (an asset) asset)
