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Associate Director, AI and Automation

thompson rivers universityKamloops, BC, CA
Full-time

The Associate Director, AI & Automation leads the implementation of artificial intelligence and process automation adoption for Thompson Rivers University.Reporting to the CIO and serving as a key ... Show more

Simulation Technician

thompson rivers universityKamloops, BC, CA
Full-time

Provide technical assistance and oversee lab and simulation equipment, including: preparation, implementation, software installation and configuration, routine maintenance, programming, performance... Show more

Executive Director, Equity, Diversity, Inclusion and Anti-Racism

thompson rivers universityKamloops, BC, CA
Full-time

Community-minded with a global conscience, TRU boldly redefines the university as a place of belonging — Kw’seltktnéws (we are all related and interconnected with nature, each other, and all things... Show more

Simulation Based Learning Instructional Support

thompson rivers universityKamloops, BC, CA
Full-time

The SBL Instructional Support faculty member will work closely with Director, Educator, faculty, course/program leaders, and SBL staff to develop, coordinate, implement, and evaluate evidence-infor... Show more

Purchasing Clerk

thompson rivers universityKamloops, BC, CA
Full-time

Processes P-Card applications, P-Card administration within banking and reconciliation software including account closure and suspension.Processes monthly statements from P-Card users.Performs mont... Show more

Clerk/Receptionist - (Facilities)

thompson rivers universityKamloops, BC, CA
Full-time

Provides receptionist duties by receiving visitors, providing information and directing to appropriate area; answers the telephone, directs calls and takes messages.Compiles parking permits invento... Show more

CRM Analyst

thompson rivers universityKamloops, BC, CA
Full-time

Provides system administration support to CRM and other core enterprise systems.Regularly engages in problem solving in both a technical and non-technical sense at various levels of the university ... Show more

Director, Integrated Planning & Effectiveness

thompson rivers universityKamloops, BC, CA
Full-time

Under the direction of the AVP, Integrated Planning & Effectiveness, the Director, provides strategic and operational leadership to the Integrated Planning & Effectiveness (IPE) team and ma... Show more

Administrative Assistant to the Office of Indigenous Education

thompson rivers universityKamloops, BC, CA
Full-time

Provides day-to-day administrative support to the IE Executive Director, and staff by organizing workflow and determining priorities in order to meet the needs and requirements of the department; r... Show more

Account Manager

scandinavian building servicesKamloops, British Columbia, Canada
Full-time

Scandinavian Building Services.Canadian leader in retail and commercial cleaning for the last 60 years.Starting as a small family owned and operated business in Edmonton Alberta in 1956 to offering... Show more

Learning Strategist, Equity, Diversity, Inclusion and Anti-Racism (EDI and AR)

thompson rivers universityKamloops, BC, CA
Full-time

Plans, develops, and implements EDI & AR programming for the university community.Helps develop educational resources, toolkits, guides, online materials, and other learning supports related to EDI... Show more

Enterprise Systems Supervisor

thompson rivers universityKamloops, BC, CA
Full-time

Direct supervision of Software Analyst(s), co-op student(s), work-study student(s), and external contractor(s) including planning and scheduling of their work and handling difficulties resulting fr... Show more

Retail Manager

aramarkKAMLOOPS, BC, CA
Full-time

You are flexible, creative and thrive on the opportunity to do different things and do them your way.You strive to forge partnerships and relationships to build a strong team.You take pride in your... Show more

Institutional Performance Consultant

thompson rivers universityKamloops, BC, CA
Full-time

The Institutional Performance Consultant provides strategic oversight, analysis and coordination of activities that support institutional performance and benchmarking.The position brings together i... Show more

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Associate Director, AI and Automation

Associate Director, AI and Automation

thompson rivers universityKamloops, BC, CA
9 days ago
Job type
  • Full-time
Job description

DUTIES

The Associate Director, AI & Automation leads the implementation of artificial intelligence and process automation adoption for Thompson Rivers University. Reporting to the CIO and serving as a key advisor, this role supports TRU's AI and automation portfolio: setting strategic direction and governance standards, adoption review, directing the Power Team initiative and future programs and building the team, partnerships, and institutional capability needed to scale responsible AI use across the university.


MAJOR RESPONSIBILITIES
Strategic Leadership & Governance

  • Support TRU's institution-wide AI and automation strategy, setting direction, priorities, and success metrics in alignment with the university's strategic plan.
  • Adjudicating risk classification and review of proposed AI and automation use cases (, under the Safe Start framework).
  • Serve as a key advisor to the CIO on AI strategy, opportunity, and risk; hold a standing voice in ITS leadership team.
  • Set institutional standards and policy guardrails for responsible AI and automation adoption.
  • Direct and mentor a growing team in the design, governance, and deployment of AI and automation solutions.
  • Maintain working command of MLOps principles (model versioning, monitoring, and deployment) to guide the team's technical practice.


Strategic Planning & Program Delivery

  • Develop and execute the multi-year roadmap for integrating AI and RPA into administrative and academic-support workflows, with Power Team as the flagship program.
  • Identify, prioritize, and business-case new automation and AI opportunities based on time, accuracy, consistency, and risk impact.
  • Set and track program-level goals (time saved, error reduction, adoption, satisfaction) and report progress against a defined roadmap, not just individual pilots.
  • Own budget planning and vendor/contract management for the AI and automation portfolio, including delegated authority for AI tool and automation procurement decisions.


Team Leadership & Resourcing

  • Build, structure, and grow the AI & Automation team, with accountability for hiring, performance management, and career development.
  • Define team structure and resourcing plans that scale with institutional demand, including a stated growth trajectory as the portfolio expands.


Training & Capability Building

  • Direct the design and delivery of training and enablement programs for administrative leaders and support staff on AI and automation tools.
  • Foster a culture of curiosity, experimentation, and responsible use across the institution.


Institutional & External Engagement

  • Represent TRU externally on AI and automation practice, including engagement with the BC/national peer community, sector consultations, and conference or panel participation.
  • Build and maintain relationships with administrative leaders, ITS teams, AI/automation vendors, and industry experts.
  • Contributes to the institutional narrative around AI and automation, building stakeholder trust and sustained momentum through regular communication of progress and outcomes.


Feedback, Metrics & Continuous Improvement

  • Establish a portfolio-level measurement framework and report efficiency gains, adoption rates, risk posture, and challenges to senior leadership on a regular cadence.
  • Collect and act on feedback from training sessions and pilot/program implementations to refine strategy, tools, and governance.
  • Hold the team accountable for outcomes, documenting both successes and lessons learned to inform the next phase of the roadmap.


REPORTS TO
Chief Information Officer (CIO)

QUALIFICATIONS

REQUIRED KNOWLEDGE/SKILLS
Qualifications:

  • Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field required; Master's degree in a related field strongly preferred and weighted favorably.
  • At least five (5) years of leadership experience, ideally within a post-secondary or complex institutional setting, including experience building or scaling a team.
  • At least three (3) years of hands-on experience in software development, scripting, or automation engineering, with a strong foundation in coding best practices.
  • Demonstrated experience developing institutional policy, governance frameworks, or risk/adoption review processes — not solely technical delivery.
  • Experience managing vendor relationships, contracts, and budget for a technology program or portfolio.
  • Strong understanding of AI and RPA technologies and their institutional applications; prior experience building AI/ML platforms.
  • Familiarity with cloud AI/ML platforms such as AWS SageMaker, Azure Machine Learning, or equivalent.
  • Familiarity with organizational change management methodologies; experience leading change management and stakeholder engagement at an institutional level.
  • Excellent leadership, communication, and interpersonal skills, including experience representing an organization externally (peer institutions, sector bodies, conferences).
  • Ability to analyze data and feedback to drive continuous improvement across a program portfolio.

Full-time position with occasional travel for stakeholder meetings, sector engagements, and training sessions.

Collaborative work environment with a defined path for professional development and portfolio/team growth.