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Behavior analyst Jobs in Edmonton, AB

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Behavior analyst • edmonton ab

Last updated: 3 days ago
Billing Analyst

Billing Analyst

ATCOEdmonton, Division No. 11, CA
Full-time
Company-matched defined contribution pension plan.Comprehensive Employee & Family Wellness Program.A culture based on caring, integrity, agility, collaboration, and safety.Joining the ATCO Team mea...Show moreLast updated: 6 days ago
Claims Analyst

Claims Analyst

Avenue Living Asset Management, Ltd.Edmonton, Division No. 11, CA
Full-time
Avenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments.Our unique approach has led to rapid growth across North America now representing one of C...Show moreLast updated: 19 days ago
Pricing Analyst

Pricing Analyst

Trimac TransportationEdmonton, Division No. 11, CA
Full-time
Trimac has a focus on sustainable, profitable growth and an acceptable return on capital for the future.A critical element will be the execution of our growth strategy in uncertain environments, in...Show moreLast updated: 23 days ago
Technical Analyst ERP - Business Analyst

Technical Analyst ERP - Business Analyst

Vantix Systems Inc.Edmonton, Division No. 11, CA
Full-time
Responsible for taking business requirements and translating them into technical requirements and solutions.Create project documents and associated planning documents. Lead consultations and facilit...Show moreLast updated: 30+ days ago
Investment Analyst

Investment Analyst

PathwaysEdmonton, Division No. 11, CA
Full-time
Franvest Capital Partners is an Edmonton based single‑family office that manages a diversified portfolio across direct investments in the franchising sector as well as real estate, private equity, ...Show moreLast updated: 30+ days ago
ITSM Analyst

ITSM Analyst

AGLCEdmonton, Division No. 11, CA
Permanent
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outst...Show moreLast updated: 23 days ago
IT Analyst Business Analyst

IT Analyst Business Analyst

City of EdmontonEdmonton, Alberta, Canada
Full-time
The Planning and Delivery Branch of the Edmonton Police Service is looking for one (1) Business Analyst who is a self-motivated and organized individual with exceptional technical business analysis...Show moreLast updated: 30+ days ago
Systems Analyst

Systems Analyst

Carrington GroupEdmonton, Division No. 11, CA
Full-time
Carrington Group of Companies – Edmonton, AB.The Carrington Group of Companies is celebrating over 50 years in real estate development in Western Canada. Operations include construction in single fa...Show moreLast updated: 30+ days ago
Business Analyst

Business Analyst

Teckhorizon IncEdmonton, Alberta, Canada
Full-time
We are seeking a skilled and versatile.This role plays a critical part in the Clients.Child Care Accountability Program (established March 2025). Where technology solutions are implemented the Busin...Show moreLast updated: 7 days ago
Process Analyst

Process Analyst

Dexterra GroupEdmonton, Division No. 11, CA
Full-time +1
This is a temporary 18-month contract, full-time role with the potential for extension at the end of the contract.There will be an occasional need for evening & weekend work.Travel is not regular, ...Show moreLast updated: 30+ days ago
Data Analyst

Data Analyst

BIS Safety SoftwareSherwood Park, AB, CA
Full-time
BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our team and looking to bring on a sharp, curious, and self‑directe...Show moreLast updated: 23 days ago
Financial Analyst

Financial Analyst

Robert HalfEdmonton, AB, CA
Permanent +1
Quick Apply
Our client is looking for an experienced.The ideal candidate is someone who is analytical, proactive, and experienced in budgeting, forecasting, and month-end reporting. Manage month-end close and e...Show moreLast updated: 3 days ago
Financial Analyst

Financial Analyst

CanonicalEdmonton, Division No. 11, CA
Full-time
The role of a Financial Analyst at Canonical.As a Financial Analyst, you'll be a core member of the FP&A Team and wider finance team. You will play a key part in our monthly business reviews, quarte...Show moreLast updated: 7 days ago
Reporting Analyst

Reporting Analyst

Turner & TownsendEdmonton, Alberta, Canada
Full-time
Develop regular and ad hoc reports from concept to completion and uses insight to identify the best format and data interpretation to present and communicate to internal and external stakeholders.D...Show moreLast updated: 30+ days ago
Financial Analyst

Financial Analyst

Emissions Reduction Alberta (ERA)Edmonton, Division No. 11, CA
Full-time
About Emissions Reduction Alberta (ERA) and the Fuel Innovation Fund (FIF).Emissions Reduction Alberta (ERA) was established in 2009 to advance Alberta’s environmental and economic objectives by in...Show moreLast updated: 7 days ago
Server Analyst

Server Analyst

10 Percent Recruiting LtdEdmonton, Division No. 11, CA
Temporary
All applicants must be legally entitled to work in Canada.Our Edmonton Area Client, is seeking a Server Analyst for a 6 month contract to help with monitoring, maintaining, and optimizing their ser...Show moreLast updated: 27 days ago
Returns Analyst

Returns Analyst

FinningEdmonton, Alberta, Canada
Full-time +1
Join Finning and play a key role in supporting core and inventory returns processes across our branch network.A dynamic role focused on managing Caterpillar claims coordinating surplus returns and ...Show moreLast updated: 29 days ago
Data Analyst

Data Analyst

Walmart CanadaEdmonton, Division No. 11, CA
Full-time
At Walmart Canada, data drives every decision we make to serve our customers better and innovate in retail.As a Data Analyst, you will play a pivotal role in transforming raw data into actionable i...Show moreLast updated: 5 days ago
Business Analyst

Business Analyst

CB CanadaSherwood Park, Alberta, Canada
Temporary
On behalf of our client, Procom is seeking a Business Analyst for a 13 month contract position, working remotely.Our client has identified the need for a Business Analyst (BA) to augment our Enterp...Show moreLast updated: 30+ days ago
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Billing Analyst

Billing Analyst

ATCOEdmonton, Division No. 11, CA
6 days ago
Job type
  • Full-time
Job description

Job Description

Location : Edmonton, AB (Downtown)

Division : ATCO Electric

What We Offer :

  • Salary starting at $3,172.51 bi-weekly
  • Flexible benefits
  • Employee share purchase plan
  • Charitable donation matching
  • Company-matched defined contribution pension plan
  • Comprehensive Employee & Family Wellness Program
  • A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

Joining the ATCO Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve – is central to our core values and cultivates a sense of belonging.

About the Role :

Reporting to the Supervisor, Billing Operations, the Billing Analyst performs a critical role in ensuring our customers’ bills are accurate and timely by reviewing, investigating and resolving exceptions which prevent a customer’s account from billing. This role accurately updates a variety of customer, account and site data in the billing system, and works closely with the Utility Billing Specialist to complete requests from internal teams and external stakeholders.

What You’ll Do :

  • Resolve assigned To Dos for usage and billing exceptions that prevent accounts from billing accurately or on time by following business processes and procedures. Exceptions span the entire utility meter to cash process, from meter data collection, usage and billing calculations, tariff billing and market transactions.
  • Update and correct a wide variety of customer, site and account information in the billing system as required with a high level of accuracy and quality.
  • Add and validate rate schedules for new and upgraded services.
  • Execute the Site ID creation process for new services.
  • Execute the process to end billing on salvaged sites including manual corrections and issuing field orders.
  • Execute manual billing processes for complex rates including quality assurance tasks.
  • Investigate situations that require review of historical consumption beyond the history stored in the billing system, resolve errors and complete manual calculations and billing corrections.
  • Correct mixed meter situations including validating geographic data and completing billing adjustments for affected accounts.
  • Identify, investigate and escalation issues where the billing system or interfaces to other utility systems are not behaving as expected.
  • Support the investigation, analysis and quantify the scope and scale of billing issues.
  • Respond to requests for assistance from internal work groups who require guidance on billing processes from end to end, tariffs or market transactions.
  • Make recommendations to improve customer care and billing processes and system configurations to improve efficiency and customer service.
  • Execute User Acceptance Testing test scripts and determine if actual results meet the expected results. Attempt to explain any difference between actual and expected results, and if necessary, escalate any unexplainable discrepancies.
  • What You’ll Bring :

  • University Undergraduate Degree or Diploma in a related discipline (Business Administration, Information Technology, Computing Science, Accounting). Relevant experience will be considered.
  • Minimum 2 years’ related experience, preferably in a utility customer service and billing role. Experience with back‑office business processes in a vertically integrated utility an asset.
  • Familiarity with Oracle CCS, Oracle Customer to Meter (C2M) or Oracle Customer Care & Billing (CC&B) an asset.
  • Demonstrated knowledge of Alberta Utilities Commission Rules and Codes governing distribution utilities in Alberta.
  • Demonstrated understanding of the electric utility industry and relevant regulatory requirements, including market rules, tariff billing, and Alberta’s deregulated energy market.
  • Experience working within complex IT environments and Utility IT systems.
  • Proven ability to analyze and interpret data.
  • Working knowledge of Microsoft Word, Outlook, Excel, PowerPoint and SharePoint.
  • Strong written and verbal communication skills.
  • Proven ability to take initiative and work independently.
  • Strong commitment to providing excellent customer service.
  • We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. Successful candidates may be required to complete a criminal, education and employment background check and other skill assessments as needed for the position.
  • About Us :

    ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer‑focused solutions like no other company in the world at www.atco.com .

    ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

    In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honor and respect the diverse history, languages, ceremonies, and culture of the indigenous peoples who call these areas home.

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