Applications engineer • victoria bc
Join an established technology organisation providing managed IT services to some of the market's most recognised companies.Our client is looking for an experienced Infrastructure Engineer to suppo... Show more
BCI is working with an external recruitment firm.Please do not submit your application directly to BCI.Applications submitted through this site will not be reviewed.To explore this opportunity, ple... Show more
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Education, Training And Experience.Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent com... Show more
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Senior Marine Systems Engineer.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals w... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
Application Development & Maintenance Support Engineer.This role is focused on production support, application maintenance, troubleshooting, system monitoring, incident resolution, and continuous o... Show more
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Discovery Community College offers a truly close-knit team of people who are passionate about changing lives.As a member of this team, you will Discover all the best of Community, in both work and ... Show more
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Software Engineer - Growth Phase Cloud SaaS for Municipal Finance .Muniworth is a cloud-based SaaS startup in the growth phase, dedicated to empowering municipal utilities and governments with... Show more
Main Location: Victoria, BC (hybrid).Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office) .We are the innovators at the heart o... Show more
Making a difference isn’t just our purpose, it’s what motivates our people every day.For us, work is not about ticking a box.It’s about knowing that it matters.We make a meaningful difference every... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Location : Onsite, full time at our Buyerlink office right on the Inner Harbour of Victoria, BC!  Working hours:  Standard full-time business hours, with an early... Show more
Join an established technology organisation providing managed IT services to some of the market's most recognised companies. Our client is looking for an experienced Infrastructure Engineer to support customer environments across a varied and hands-on technical role.
The successful candidate will combine remote support with regular customer-site activity, working across infrastructure, Microsoft technologies, hardware, software and security.
Provide technical assistance to customers and act as a reliable point of contact.
Attend customer locations to diagnose faults, carry out repairs and complete scheduled maintenance.
Manage support incidents and requests through the company's ticketing system.
Provide customers with timely updates and ensure agreed service levels are maintained.
Escalate critical technical problems to Management when appropriate.
Review workload and priorities each day and take ownership of required actions.
Monitor customer infrastructure and system environments to ensure they remain operational and meet business requirements.
Deploy, test, maintain and troubleshoot hardware and software.
Accurately document technical work and maintain up-to-date service tickets.
Take ownership of urgent incidents, whether handled remotely or at a customer site.
£30,000 - £40,000 per annum depending on experience.
40 days' paid holiday annually.
You will need at least 5 years' experience in a relevant IT role, with a strong technical background covering:
Cyber Essentials and GDPR security implementation (mandatory).
Microsoft 365 and its core services, including Email, SharePoint, Teams and OneDrive (mandatory).
Intune, RMM platforms and telephone/communications systems.
Network infrastructure and connectivity, including routers, switches, APs, DHCP, DNS, TCP/IP, VLANs and firewalls.
Working collaboratively with external suppliers and technical service providers.
IT processes, procedures and industry best practices.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Azure administration and system implementations.
Windows 10, Windows 11 and Mac.
Client builds, imaging and deployment.
Excellent written and verbal communication with a strong customer-service mindset.
Strong analytical and troubleshooting skills and the ability to work independently.
