Account specialist Jobs in Pickering, ON

Location : 1305 Pickering Parkway, Pickering, ON L1V 3P2

Salary : Compensation for this role ranges from $70,000 – $100,000 annually and will be commensurate with experience, skills, and qualifications.

Job Type : Current opening for full-time 6-month contract with possibility of becoming full time permanent.

Schedule : Monday to Friday, 9 : 00 AM – 5 : 00 PM.

Work Model : This role is based in-office at our Pickering location, Monday to Friday from 9 : 00 AM to 5 : 00 PM for the first three months (probationary period). Upon successful completion of the probationary period, the position will transition to a hybrid work model, requiring 2 days per week in the Pickering office.

About the Company

We’re a digital marketing agency that helps businesses grow through clear, effective strategy and execution. Our team works closely with clients to manage campaigns, develop creative / content, and improve visibility through SEO, with a focus on delivering measurable results. We partner with a wide range of clients and take the time to understand their goals, challenges, and audiences. This allows us to build marketing strategies that are practical, relevant, and aligned with real business needs.

About the Role

The Senior Digital Account Manager is the strategic owner of assigned client relationships and the driver of integrated digital marketing strategies. This role leads client communication, aligns business objectives to digital strategy, and ensures cross-channel execution across Paid Search, Paid Social, SEO, Creative, and Content. This role requires someone who is comfortable getting into the weeds with performance data, accessing information directly from Google Ads and Google Analytics 4 (GA4), and turning complex data into clear insights and recommendations for clients. The ideal candidate is equally confident in strategy discussions and performance deep dives, using data to guide decisions and uncover growth opportunities.

Responsibilities

• Serve as the primary point of contact and trusted strategic advisor for assigned clients
• Lead onboarding, ongoing communication, and long-term planning across accounts
• Translate client business goals into integrated digital strategies spanning paid search, paid social, SEO, creative, and content
• Access, analyze, and interpret performance data directly in GA and GA4 to uncover insights and trends
• Be hands-on with reporting, analysis, and performance investigation when needed
• Partner with internal channel specialists to ensure cohesive execution across all disciplines
• Review cross-channel reports and performance dashboards to guide optimization and strategic direction
• Present data-driven insights, results, and recommendations to clients in a clear and compelling way
• Proactively identify upsell, cross-sell, and expansion opportunities within accounts
• Manage timelines, scope, and deliverables across multiple accounts
• Ensure account health, client satisfaction, and long-term retention
• Stay current on digital marketing trends, analytics best practices, and platform updates

A Senior Account Manager is both relationship-driven and analytical, balancing client leadership with deep performance understanding to ensure measurable results across every engagement.

Qualifications

Search Engine People complies with Ontario’s Working for Workers legislation and the Accessibility for Ontarians with Disabilities Act (AODA). We use AI-powered tools to support the recruitment process, however, all final hiring decisions are made by humans. We are committed to fostering an inclusive and accessible workplace, and accommodations are available upon request throughout the recruitment and employment process. Should you require accommodation, please contact HR@sep.ca .

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