Job Duties
- Consistently offer professional, friendly, and engaging service.
- Ensuring customers receive the highest attention prior, during and after their service visit.
- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Scheduling appointments.
- Handling customer’s inquiries and concerns.
- Follow up with the progress of each repair order during the day.
- Handle telephone inquiries regarding work in process and appointments.
- Additional duties as assigned.
What We Look For :
- A great attitude!
- Experience as a Service Advisor is strongly preferred.
- Previous experience in a customer-focused industry.
- Strong communication skills (verbal & written).
- Thrives in a fast-paced environment.
- A valid driver’s license.
- Understanding of CDK would be considered an asset.
- Calm, efficient, and organized with great attention to detail.
- Friendly and a trustworthy individual.
- Ability to multi-task.
- Competent level of computer proficiency.
- Commitment to delivering the highest level of customer service.
- Excellent listening skills.
- Problem solver.
At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful.
Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.
Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!
We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.
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