Bilingual CustomerService RepresentativeRemote
Asa Bilingual Customer Service Representative for our client in theinsurance industry you will play a key role in deliveringexceptional customer service and technical support.
This positioninvolves assisting clients with firstlevel technical issues onlineclaims submissions password resets and IDtroubleshooting.
Whatis in it foryou :
Hourly salary of $24.43.
12monthcontract.
Fulltime position : 40hours per week.
Weekday schedulefrom 8 am to 8 pm on a rotationalbasis.
Onemonth notice for yourschedule.
2 weeks oftraining.
Responsibilities :
Provide excellent customer service to internal and externalclients.
Communicate effectivelywith plan members and plan sponsors in a calm and professionalmanner.
Access and utilizeinformation from various systems.
Research and resolve inquiries within specifiedtimelines.
Handle sensitiveissues to ensure customer satisfaction and maintainconfidentiality.
Offer onlineclaims submission technical support including password resets IDassistance andtroubleshooting.
Whatyou will need tosucceed :
Postsecondary education.
Previousexperience in a customer serviceenvironment.
Strong customerfocus and solutionorientedapproach.
Excellent communicationskills both oral and written.
Bilingual in English and French (spoken andwritten).
Strong interpersonalskills and a team player mindset.
High attention to detail and organizationalskills.
Ability to prioritizework and meet deadlines.
Proficient in computer and keyboardingskills.
WhyRecruitAction
RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.
Only candidates who match hiring criteria will becontacted.
MFCJP
(CSR) Customer Service Representative - Bilingual is a Plus!
We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Previous experience in customer service, sales, or other related fields. Bilingual abilities i...
Bilingual Customer Service Representative - Claims
Customer Service Representative. Customer Service Representative. Claims Department in the Customer Service Centre!. Providing quality customer service, maintaining low hold times, and documenting files in a clear and concise manner. ...
Remote Sales and Customer Service Representative - Pickering, ON
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Sales or customer service experience is a...
Customer Service Representative
Customer Service Representative - Desjardins Insurance Agent Team Member. Deliver outstanding inbound and/or outbound advice and service and/or sales for transactions related to Insurance products and services with an aim to provide complete and correct solutions the first time. Develop leads, ...
*Bilingual Medical Office Assistant - 100% Remote
Bilingual Medical Office Assistant - Remote. This role offers the flexibility of working remotely, providing you the convenience of working from home while contributing to a dynamic and fast-paced environment. Remote work: schedule from 8:30 am. Bilingual in English and French (spoken and written). ...
Customer Service Coordinator (Bilingual)
Provide prompt, accurate, and friendly customer service to our brokers and insureds. Handle and resolve customer complaints in a professional manner. Keep detailed records of customer interactions in policy administration system. Bilingual in French & English . ...
Customer Service Rep Bilingual Senior
Job Title: - "Customer Service Rep Bilingual Senior" Working Location: MontrealContract: 9 monthsRole: RemoteShift schedule: It’s not confirmed yet however it can be evenings and night as well as weekend. Have a minimum of 3 years’ experience in customer service. Responsible for responding to custom...
WFH Customer Service Representative/Collector
NCRI is growing stronger and is seeking a WFH Customer Service Representative/Collector to join our motivated and growing family. Communicate with customers for all outstanding amounts. Establish a solid professional relationship with customers and educate them on best practices. Negotiate the best ...
Senior Bilingual Client Service Representative (French/English)
AGF is looking for experienced Senior Client Service Representatives who have a passion for investments and genuinely enjoy providing exceptional customer service to Financial Advisors and Investors. This is an exciting opportunity to take your career to the next level and be a champion delivering f...
Insurance Customer Service Representative
The Insurance Customer Service and Sales Representative will be responsible for conducting sales activity and managing client accounts, providing exceptional customer service, communicating with clients to identify their needs and provide solutions. Insurance Customer Service and Sales Representativ...