NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.
Home Office Equipment Requirements :
- Equipment will be provided by the company
- Successful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.
- High-speed internet with hardwired connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.
Requirements :
Communicate with customers for all outstanding amountsEstablish a solid professional relationship with customers and educate them on best practicesNegotiate the best payment arrangement to help resolve customers’ billsMaintains a high level of professionalismA background and credit check will be required.Bring it! You're qualified if you :
Call center experienceCollections experience is an assetAttention to detailExceptional verbal & written communication skills in EnglishProfessional phone etiquetteProven ability to achieve targetsDedication to maintaining a superior customer experienceEnthusiastic and a positive "can do" attitudeAbility to pass a background checkWhat we offer :
Competitive base pay, plus uncapped performance-based commission!Competitive insurance coverage, incentives, paid training, and breaksOutstanding referral bonus programFun perks : Holiday events, food days, giveaways, prizes, themed events, and more!As our Call Center expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.
We are committed to providing the best work environment you’ve ever experienced!!
Start your amazing career withNCRItoday!