Job ID : 250688
Store Name / Number : ON-Masonville (0852)
Address : 1680 Richmond St N, London, ON N6G 3Y9, Canada (CA)
Full Time / Part Time : Full Time
Position Type : Regular
You’ll love working here
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location.
This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department.
Partner with their direct manager to action client-related issues / feedback tool the client service hotline or through direct feedback from clients.
- Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store.
Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal / written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora, you’ll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Stage Experience Lead - Full Time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. An Assistant Manager, Client Experience is responsi...
Services Lead, Stores - Full Time
Services Lead, Stores - Full Time. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. Engage with cast and clients on-stage whenever possible. Ensure proper zoning on stage to support client needs. ...
Lead, Capacity Access & Flow (Capacity) - Northern Ontario Full Time Temporary
Full Time Temporary Contract ( 12 months). Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. Fully paid medical, dental and vision coverage from your fir...
Stage Experience Lead
The Stage Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. An Assistant Manager, Client Experience is responsible for ensu...
Lead, Full Time - Masonville Place
Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers. As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will focus on leading process...
Operations Lead - Full Time
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. Lead the operations of...
Medical Receptionist
Medical Receptionist (Full-Time/Part-Time)-. We are seeking an enthusiastic Medical Receptionist to join our team!. Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards. ...
Customer Service Representative - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
cashier
Hours: 35 to 40 hours per week.Education: Secondary (high) school graduation certificate.Experience: 7 months to less than 1 year.Process money, cheques and credit/debit card payments.Tabulate total payment for goods or services required.Receive payment for goods or services.Calculate daily/shift pa...
Customer Service Representative
Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Abzac gives itself means of being geographically close to its customers and the markets ...