Commercial Insurance Business Development Manager
Part Time / Full Time
The FSB culture is about people, relationships, and the relationships it has with its employees. We know it takes time to foster a strong relationship and it is something that the FSB team is committed to.
We feel it is important to connect to the needs and wants of our employees and offer room for growth and additional learning as we expand our footprint.
We encourage continuous improvement and recognize and reward those for exceptional performance. Here is your opportunity to join our growing team.
Our organization is looking for a well-established and experienced Commercial Administrative Team Lead to help guide our clients and advance our team.
Responsibilities
- The Business Development Manager is a subject matter expert and is accountable for achieving the required business results through effective process, workflow, and quality management.
- This candidate must be an outstanding leader, have the ability to coach and mentor, and the patience and understanding that comes along with customer service and building relationships.
- This position will also play a key role in supporting the implementation of major change initiatives.
- This candidate will work with the management team and employees to develop business strategies and implement and execute these plans by leveraging your team’s talents and skill sets.
- This role will require regular one-on-one meetings with direct reports and proactively managing succession plans for the team.
- You will be responsible for ensuring that the quality of service meets expected standards.
- You will examine the customer experience and implement tools and programs to enhance said experience.
- This position includes analyzing and resolving service and sales issues that may arise and following up on escalated situations as required.
- This position reports directly into the Operations Manager and will assist them with special projects.
Qualifications
- Minimum of 3 years in commercial insurance.
- Minimum of 2 years with people management.
- Must have a RIBO license in good standing.
- Leadership and management experience within an insurance brokerage.
- Possess strong business acumen. Able to view the business broadly and understand financial, team member, management, industry, sales, and other internal / external factors.
- Strong analytical, problem-solving, negotiation, and conflict resolution skills.
- Excellent communication, written, oral, and presentation skills.
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.
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