RBC's Reference Data Management team oversees mapping tables, hierarchies, and acts as SMEs for business and client classification.
The Analyst role focuses on maintaining reference data, ensuring operational excellence, and managing stakeholder inquiries.
In this role you can expect to have the responsibilities :
- Act as SME on RBC Business / Client Classification Elements
- Support content improvement related to business & client classification
- Respond to inquiries promptly
- Gather, analyze, and sort data
- Update reference data and onboard new tables to internal database
- Maintain reference data on RBC Intranet
- Investigate data issues and develop resolution plans
- Work within agile methodology and use JIRA to achieve tasks and project goals
- Suggest process improvements
This role comes with the following benefits :
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Supportive leaders focused on development
- Dynamic, collaborative, and high-performing team environment
- Opportunities for challenging work
This role requires you to have :
- Attention to detail
- Excellent interpersonal and communication skills
- 1-3 years of operational or business services experience
- Ability to drive process efficiencies
- Basic Excel, Word, and PowerPoint skills
You would benefit from having :
- Familiarity with RBC systems and risk processes
- Knowledge of business and client classification
- Experience with JIRA in an Agile environment
- Intermediate to advanced Excel skills
- SQL experience
- Client-facing experience creating RBC client profiles
- Strong data analysis background
- Decision making skills
RBC is committed to diversity, inclusion, and providing an accessible candidate experience. They actively address inequity and systemic bias to support diverse talent, clients, and communities.
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