Account Service Representative

Job Description

We are a Group Insurance and Pension Broker servicing Indigenous employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employees.

We are in search of an Account Service Representative to join our team of enthusiastic high achievers dedicated to creating a positive client experience.

This is a full-time, hybrid role at Life Benefit Solutions, located in Winnipeg, MB with some flexibility for remote work.

The individual in this role will actively contribute to the success of Life Inc. by providing excellent service and support to our valued clients.

Overview of Responsibilities :

• You will manage an assigned block of group insurance / pension clients including conducting employee meetings, plan administrator training, and providing information in response to inquiries about products and services.
• Acting as the liaison between the client, the insurance company, and our office, you will consistently deliver an amazing client experience.
• You will utilize your top-notch organizational skills to ensure timely collection and processing of paperwork.
• As a problem-solver, you will initiate and / or implement solutions as needed to ensure that an excellent standard of service and a high level of client satisfaction is maintained.
• You’re excited at the idea of meeting new clients and building trusting relationships. Some travel (including overnight trips) is required a driver’s license and a reliable, late-model vehicle is a must.

Your Experience and Skill Set :

• You have some background in group insurance, pension or a related field. An insurance background is an asset but not required for this position.
• Ensuring a positive client experience is something you’re passionate about.
• You’re a relationship builder, enjoy variety and making community connections.
• You have the ability to multi-task, prioritize, and work with deadlines to meet client and internal needs.
• Problem solving and troubleshooting are strengths of yours.

First Nations or Indigenous candidates are encouraged to self-declare in your cover letter.

What's in it for you :

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions.

Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.

We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.