Customer Support Representative
Do you believe that all it takes is a little communication and a smile to solve most problems? Are you passionate about introducing solutions to clients they haven't even been aware of?
Are you ready to grow your career and work for a company that you believe in? Three times yes? Then we need to meet you! We are looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry.
As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion.
Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up. What You Will Accomplish Every Day : Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team What You Bring to the Role : Bachelor's degree from accredited college or university 2-4 years of experience working in the business-sphere in a client-facing role Team player able to work effectively and collaboratively to meet goals and client deadlines Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly Thrive in a fast-paced, entrepreneurial environment Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team #LI-Onsite Powered by JazzHR
Jr. Customer Service Representatives required to support customer inquiries via phone/email.
Critical Qualifications/Competencies:.Excellent communication skills: E.Ability to adapt to changing priorities.Microsoft Office (Word, Excel, PowerPoint, .The CSR will be responsible for: ....
Customer Support Representative
Team Leadership: Prepare for and manage the transition to a full customer support team as the platform grows, including hiring and training new support representatives. We're seeking a proactive and dedicated Customer Support Manager to help establish and implement our support operations during the ...
Customer Service And Sales Support Representative
Company: AO AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. ...
Customer Support Representative
Team Leadership: Prepare for and manage the transition to a full customer support team as the platform grows, including hiring and training new support representatives. Support Setup and Management: Implement and iterate on strategies for initial customer support setup using Zendesk, including email...
Customer Service And Sales Support Representative
At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country! Experience in our industry is not required as we have industry-leading training and support to provide you with the tools to be successful and achieve your professi...
Customer Support Representative
Do you believe that all it takes is a little communication and a smile to solve most problems? Are you passionate about introducing solutions to clients they haven't even been aware of? Are you ready to grow your career and work for a company that you believe in? Three times yes? Then we need to mee...
Wholesale Sales Representative - Canada
We are currently looking for an ambitious and positive Sales Representative with proven experience in bridal or wholesale sales to represent our brands in Canada. As the Wholesale Sales Representative, you will be an ambassador of a prominent American brand and share the family legacy with our exist...
Bilingual Customer Service Representative (Retail)
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...
Specialist, Automotive Technical Training & Technical Support
The Specialist, Technical Training and Support, provides technical assistance to dealership technicians and MMSCAN field staff to repair customer vehicles, identify and investigate emerging issues and provide preliminary with the primary objective of improving responsiveness to the customer and vehi...
Trade Support Analyst II - Promotion
Trade Support Analyst II – Promotion. Trade Support Analyst II – Promotion,. Assist TDC in validation for Audit claims or support to collect invalid amounts. Period close support as required – month end and year end reporting. ...