With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Plumbing & Electrical Sales Associate : Part Time Temp - 120 days (Strathcona)
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Lot Associate : Part Time (Whitemud)
Lot associates spend the majority of their time outdoors working in all types of weather conditions. With a career at The Home Depot, you can be yourself and also be part of something bigger. Lot Associates are responsible for providing excellent customer service. Some Heavy lifting required; bendin...
Lumber Sales Associate : Part Time Temp - 120 days (Strathcona)
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Sales Associate - Part-Time - CALVIN KLEIN
Sales Associate - Part-Time - CALVIN KLEINJob Description. Sales Associates are part of a team focused on delivering top line sales results. Sales Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand. Celebrates and embraces individual...
Sales Associates - Part Time Sherwood Park Mall - Sherwood Park, AB
Part Time Sales Associate with Key Holder potential. As a sales associate, your primary responsibility is to provide exceptional customer service and drive sales by assisting our guests in finding the best products to suit their needs. If you’re passionate about home decor and providing excellent cu...
Part Time Sales Associate - West Edmonton Mall
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine by: . A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. We are proud to be part of their stories and the most important moments in their lives. ...
Full Time Sales Associate
Leon’s Furniture is looking for dynamic, customer-oriented Sales Associates. Our Sales Associates are busier than ever. Sales Associate at Leon’s is interacting with and educating our customers. We offer extensive, quality training on all our products, so our Sales Associates can be confident in wha...
Lot Associate : Part Time (Whitemud)
Lot associates spend the majority of their time outdoors working in all types of weather conditions. With a career at The Home Depot, you can be yourself and also be part of something bigger. Lot Associates are responsible for providing excellent customer service. Some Heavy lifting required; bendin...
Fashion Associate (Part Time) - West Edmonton Mall
Paid Time Off ( Sick Time, Flex Days & Vacation (Full Time Employees Only). Perform register functions while using your sales, promotion and product knowledge to drive add-on sales. Cover the sales floor and help ensure all visual standards are met. Previous sales or customer service experience is a...
Teacher - Dorothy Dalgliesh School - Temp Part-Time Kindergarten
DDS currently invites enthusiastic educators to apply for a Temporary, Part-Time Kindergarten teaching position, available starting August 26, 2024. Kindergarten Teacher (Temporary) Location: Dorothy Dalgliesh School Anticipated Start Date: August 26, 2024Anticipated End Date: June 26, 2025 (or retu...