Agent Offres d'emploi - Edmonton, AB

Job Description

Job Description

Description

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s leading property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you?  If so, we think you should get to know us.

Job Responsibilities

Reporting to the Director, the Leasing Agent carries out the administration and execution of the day-to-day leasing services and strategies in all assigned residential property enterprises.  The Leasing Agent is a highly responsible individual who enjoys a variety of tasks all while ensuring a high level of customer service is maintained at all times.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Leasing

• Responsible for ensuring all property management policies, procedures, and operations are executed to FirstService Residential Standards
• Participate in the full leasing process
• Maintain a comprehensive and up to date knowledge of the portfolio, including availability, vacancy, suite layouts, common areas, amenities, parking, etc
• Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss
• Inspect all vacant suites on a regular to ensure they are in Rent Ready condition
• Develop all leads including telephone and email inquiries within three hours of being received with an objective to converting to “personal tours”;
• Conduct “personal tours” with the prospective resident outlining the features and benefits of the area, property, and the value of living at the property.
• Ensure rental applications are reviewed and approved based on guidelines provided by Property Manager within 1 business day of receipt of application
• Conduct income verification and reference verification on applications
• Conduct credit checks using YardiScreen
• Advise applicants in a timely manner of status of application
• Assist in securing security deposit payments on approved applications within 48 hours of application approval
• Generate and review leases with approved applicants, ensuring leases are signed by approved applicants within 48 hours of deposits being secured.
• Follow up on all leads within 24 hours of last interaction
• Assist with managing the renewal and retention program including providing recommended pricing to Property Manager

Marketing

Customer Service

Administration and Reporting

Office Management

Additional Duties and Responsibilities

Health and Safety

Supervisory Responsibility

Education and Experience

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and / or ability required.

Tools and Equipment Used

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.