Bilingual Customer Service Representative Insurance - 100Remote

Bilingual CustomerService Representative(Insurance)

Areyou looking for a stimulating and dynamic job Would you like to bepart of a team that believes in your potential and part of a greatcompany that will help you advance in your career This is the jobfor you! We are currently looking for a Bilingual Customer ServiceRepresentative for one of our clients in the insuranceindustry.

Whatis in it foryou :

Hourly salary of $24.34.

12monthcontract.

Fulltime : 40 hours perweek.

Weekday schedule : rotatingshifts between 8 am and 8 pm.

Join a passionate and inclusive team ofprofessionals.

Responsibilities :

Provide excellent customer service to both internal and externalclients.

Communicate effectivelywith plan members and plan sponsors in a calm and professionalmanner.

Access relevantinformation from various Manulifesystems.

Research and resolveinquiries within specifiedtimelines.

Handle sensitiveissues to ensure customer satisfaction and maintain confidentialityof private personal information.

Provide technical support for online claims submission includingpassword resets ID assistance andtroubleshooting.

Whatyou will need tosucceed :

Postsecondary education

Previousexperience in a customer serviceenvironment.

Customerfocused andsolutionoriented.

Bilingual inEnglish and French (oral andwritten).

Excellent communicationskills (oral and written).

Stronginterpersonal skills.

Capacity tocollaborate effectively within a teamenvironment.

Strong attention todetail.

Proficient computer andkeyboarding skills.

Wellorganizedand capable of prioritizing work.

Ability to meetdeadlines.

WhyRecruitAction

RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.

Only candidates who match hiring criteria will becontacted.

MFCJP