Senior Business Systems Analyst, GFT

Job Summary

Job Description

WHAT IS THE OPPORTUNITY?

As a part of the Innovation, Digital, Expertise and Architecture (IDEA) team, the Business Systems Analyst will work with the Corporate Real Estate technology team and the IDEA leadership and development team.

The mandate is to help deliver digital applications that aim to aid and assist RBC employees to better interact with their workplace, and to enable smart workplace management.

The role requires taking a lead in requirement gathering and maintenance, support for change management and all governance related activities, as well as any audit and compliance requests.

The Analyst will lead meetings with stakeholders to discuss project requirements, following up on action items to ensure project objectives are achieved.

The Analyst will also coordinate and assist with testing and training.

WHAT WILL YOU DO?

Lead detailed requirement phases by identifying, tracking, escalating and / or resolving business systems issues

Assess, research, analyze and document sponsor / stakeholder needs in accordance with the Project Life Cycle utilizing reporting tools, and requirements.

Create or lead the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use

Work collaboratively with our business partners, stakeholders and vendors, as well as IT teams to gather accurate information for documentation and diagrams, as needed

Coordinate change management requests for bug fixes and enhancements

Manage knowledge articles for the applications supported

Back up PM and QA resources as the need arises

Support QA and testing by supporting planning, development of test cases and execution of tests

WHAT DO YOU NEED TO SUCCEED?

Must have :

2+ years of experience with business systems analysis and software development.

Familiarity with programming and database scripting languages (Python / Java / SQL)

Experience in independently leading and facilitating requirements gathering sessions with multiple stakeholders groups

Experience with vendor managed applications

Familiarity with IT Service Management / Change Management processes in a large organization

Nice-to-have :

Experience in the banking industry

Experience on mobile application development

Strong experience working in Agile projects, using Jira, creating user stories, and overall knowledge of the Agile Framework

Familiarity with Confluence and Jira

WHAT’S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

LI-Hybrid

LI-POST

TECHPJ

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address :

RBC CENTRE, 155 WELLINGTON ST W : TORONTO

City : TORONTO

TORONTO

Country : Canada

Canada

Work hours / week : 37.5

37.5

Employment Type : Full time

Full time

Platform :

Technology and Operations

Job Type : Regular

Regular

Pay Type : Salaried

Salaried

Posted Date : 2024-06-11

2024-06-11

Application Deadline :

2024-07-02

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .