Software Implementation Specialist
CATALIS
Edmonton, Alberta, Canada
50 $ / heure (estimé)
Temps plein
Your role :
- Meet with clients following the sale of our solutions to collect information required to deliver on cost, quality, and schedule to ensure we provide quick time to value.
- Working with our team to deliver on a project plan for each client, detailing the tasks that need to be completed for the timely installation of their solution.
- Communicating with clients throughout the solution implementation process to obtain feedback and approval.
- Learn, configure, and install software systems and all necessary components.
- Work closely with the Customer Success team to ensure we are creating raving fans
- Ensuring that the project team is aware of key deliverables and project milestones.
Position Requirements :
- Bachelor's degree or diploma in computer science, engineering, computer information science, information technology, or a related field.
- GIS and / or Infrastructure Asset Management Experience is considered an asset.
- Proven experience working as an Implementation Specialist.
- Sound technical knowledge.
- Proficiency in all Microsoft Office applications and SQL database management systems.
- The ability to multitask effectively.
- The ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Exceptional communication and customer service skills.
- Detail-oriented.
- Municipal experience is an asset.
Il y a 13 jours