Job Description
Job Description
Job description
We are looking for Bilingual Customer service and Sales Coordinator to join our team!
Responsibilities :
- Respond for inbound phone and email inquiries
- Handle and resolve customer escalations
- Follow up on customer interactions
- Request and review additional requirements by calling the clients or service providers where applicable
- Work with co-workers when necessary to resolve customer complaints
- Create new processes to improve financial efficiency
- Report analysis and findings to management team
- Monitor processing of invoices
- Ensure timely collection of payments
- Organize records of invoices, bills, and deposits
- Ensure high-quality invoicing and collection procedures that comply with the law
- Follow up and resolve any problems or inquiries regarding payments for the organization
- Ad Hoc, Miscellaneous, and other duties as assigned
- Managing company’s social media and online presence.
- This position may require travel to meet customers
Qualifications :
- Previous experience in customer service / sales coordinator or other related fields
- Experience with current computer accounting programs and reporting tools
- Detail and deadline-oriented
- Strong analytical and problem solving skills
- An understanding of business and management principles, leadership strategies, and strategic planning
- Excellent computer skills including advanced data entry (alphanumeric); advanced proficiency with Microsoft Excel (routine and complex formulas, pivot tables, v-lookups, charts / graphs, etc.
and Microsoft Outlook
- Excellent verbal, written, and interpersonal communications skills, problem-solving and organizational skills
- For French Bilingual, written, and oral communication skills is required
- Good understanding of social media marketing.
Company Description
AlinO is an Canadian enterprise that has been designing, developing, manufacturing, and marketing modernistic and complete Shower Systems and Accessories since 2014.
Our market presence in the USA and Canada has since seen a rapid and steady growth.
Company Description
AlinO is an Canadian enterprise that has been designing, developing, manufacturing, and marketing modernistic and complete Shower Systems and Accessories since 2014.
Our market presence in the USA and Canada has since seen a rapid and steady growth.
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