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Customer Service Representative

Berni Williams Insurance and Financial Services Inc.
Fredericton, New Brunswick, Canada
Full-time

Customer Service Representative- Desjardins Agent Team Member

Location : Fredericton

Type : Full Time

Position Overview :

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Responsibilities :

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service.
  • Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for other team members.
  • Creates and distributes office information through email, letters, or telephone calls.
  • Organizes and files office documents electronically.
  • Send reminders for payments and contact customers when assigned.
  • Other tasks as required

Requirements :

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals / quotas preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem-solving
  • Dedicated to customer service
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Property & Casualty license (preferred / must be able to obtain)

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process .

7 days ago
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