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Contracting Administrator

Contracting Administrator

Foresters FinancialToronto
30+ days ago
Salary
CA$25,000.00 yearly
Job type
  • Full-time
Job description

Job Description

Key Responsibilities

  • Administration of contracting and licensing for all distribution channels, ensuring that all producers and up-line management are properly contracted, licensed and appointed, where applicable with state and / or provincial insurance departments.
  • Provide customer service support through our dedicated 1-800 line. Phone support required on schedule and rotational basis.
  • Responsible for processing of new producer and up-line management contracting packages.
  • Review contracting package for completeness, following up on outstanding contractual requirements.
  • Administer, review & adjudicate background checks within established approval guidelines, communicating with producer when necessary to obtain clarification regarding financial or criminal aspects on the background check report; make recommendation for exceptions or declines where appropriate.
  • Process state appointments for producers and up-line management which permits them to sell for Foresters.
  • Add and maintain accurate producer and up-line personal, contracting & licensing information on all applicable systems.
  • When advised, process producer and up-line terminations on the systems, ensuring that the appropriate state / province is properly notified.
  • Respond to and ensure efficient & accurate resolution to daily telephone and email inquiries pertaining to contracting and licensing issues, meeting established service level standards.
  • Track and notify the producer and up-line regarding expiring licenses and update appropriate systems as necessary with new information.
  • Track and notify the producer and up-line regarding expiring errors and omissions coverage and update system as necessary with new information.

Key Qualifications

  • Post-secondary diploma in a related field or equivalent experience.
  • Must have excellent written and verbal communication skills.
  • French written and verbal skills would be considered an asset.
  • Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail.
  • Able to respond to constantly changing needs and schedules and to organize and prioritize workload.
  • Decisive with good judgment / decision-making skills to act effectively in resolving contracting & licensing issues.
  • Knowledge of producer and up-line contracting for both Canada and the US is an asset.
  • Requires well-developed problem solving and analytical skills.
  • Accurate keyboarding skills with good working knowledge of Word and Excel.
  • Knowledge of PMACS and PMACS web portal would be an asset.
  • Ability to work within the hours of Insurance Operations (8 : 00am – 8 : 00 pm).
  • LI-Hybrid