Customs Rater

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.

By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions.

Descartes is publicly traded (Nasdaq : DSGX, TSX : DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world.

With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at .

We’re growing fast and invite you to join our amazing team.

Are you looking for an opportunity to work for a dynamic, growing organization? We are looking for an individual to join our team and be a part of the excitement and growth at The Descartes Systems Group Inc.

Working as part of a fast-paced, experienced team you will be responsible for processing shipment and trip information received from customers.

This opportunity is ideal for an individual who is seeking experience and is enthusiastic about the prospect of working at a growing company with a global focus, who has a keen interest in learning and developing in the border customs clearance field.

We are seeking a reliable, adaptable individual with a proven record of delivering results under pressure who will thrive as both a team player and as an individual contributor.

RESPONSIBILITIES

• The successful incumbent will have the following responsibilities :
• Monitor work queue and organize workload to facilitate the timely submission of data to Canada Border Services Agency (CBSA)
• Review shipment documentation to identify or interpret data to be entered into Descartes’ proprietary software application.
• Monitor work queue to ensure shipment acceptance by regulatory authorities.
• Interact with customers by phone or email to resolve issues and / or questions that arise.
• Monitor work queue and contact customs brokers based on the shipment’s estimated time of arrival (ETA) at the border.
• Handle other work assignments in other related Descartes departments as needed.

QUALIFICATIONS

• Customs-related education or training CCS qualification would be an asset
• Ability to perform shift work that includes both Saturdays and Sundays, and rotate between morning, evening and overnight shifts and Statutory Holidays
• Computer literacy and strong skills in Word, Excel and E-mail (Microsoft Outlook preferred).
• Good analytical, clerical and organization skills.
• Good verbal and written communication skills.
• Team player.
• Willingness to work a limited amount of overtime.

Location : This is a remote opportunity, open to applicants authorized to work in Canada. #LI-Remote

Salary Range : $30,000 to $40,000 CAD Compensation information provided is a good faith estimate for this position only.

Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have.

Similar positions located in different geographic regions will not necessarily receive the same compensation or currency.