Operations Manager

Infrastructure Logistics , a division of RSG International , provides safe and reliable flatbed and float trucking services throughout Ontario.

Through a full set of resources at their disposal, it empowers a highly skilled team of professionals to provide a superior level of service to all our valued partners and customers.

By meeting and striving to exceed all industry training and safety standards, Infrastructure Logistics is an organization that you can trust with all your heavy equipment and load transportation needs.

Job Summary Reporting to the General Manager, the Operations Manager will oversee and manage the daily business operations of Infrastructure Logistics trucking operations.

This role is pivotal in ensuring efficient transportation of goods, maintaining high standards of safety and compliance, and fostering strong relationships with clients, brokers, and internal stakeholders.

They play a key role in driving continuous improvement initiatives and cost-monitoring to enhance operational effectiveness to meet business objectives.

Responsibilities Develop and implement strategic plans to optimize logistics operations, improve efficiency, and reduce costs.

Target areas to improve systems and processes relating to equipment utilization including maintenance, rehabilitation, replacement, and tracking.

Anticipate logistical needs, considering factors such as customer demands, market trends, and regulatory requirements. Oversee day-to-day logistics operations including scheduling, dispatching, routing, and tracking of shipments.

Monitor and analyze KPIs and operational costs. Resolve operational issues in a timely manner, collaborating with internal teams, drivers, and brokers as required.

Ensure compliance with transportation regulations and company policies to maintain a safe and legal operating environment in conformance with all applicable transportation laws and regulations.

Implement and enforce safety protocols, training programs, and quality standards for drivers, staff, and brokers. Cultivate and maintain strong relationships with brokers, and clients to ensure efficient operations and customer satisfaction.

Negotiate rates, and agreements with brokers to optimize costs and service levels. Lead, coach, and develop a team of logistics professionals, providing guidance, support, and performance feedback.

Lead in the recruitment process for key positions and train employees as required. Identify opportunities to leverage technology to streamline processes and improve efficiency.

Other duties as assigned. Qualifications Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).

Proven experience in logistics operations management, with a minimum of 5 years in a leadership role within the trucking industry Strong leadership skills with the ability to motivate and develop teams.

Excellent communication, negotiation, analytical and problem-solving abilities, with a focus on continuous improvement. Knowledge of transportation regulations, safety standards, and industry best practices.

Proficiency in logistics software and systems (e.g., TMS, GPS tracking). Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.

Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

RSG International is a global leader in road safety infrastructure, made up of a diverse collection of successful business units all supporting the same goal keeping road users safe.

But our spirit isn’t found in the diversity of our business units, it’s found in the diversity of our people. At RSG International, we believe that our greatest opportunity for continued success is fostered in the belief that every voice matters.

Each one of us has a unique story and we promise to do our part to ensure that those stories are heard, seen, acknowledged, and supported.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways.

You may be just the right candidate for this or other roles. RSG International is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation.

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