Facilities Rental Clerk

Who we are :

Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario.

The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.

The City of Cornwall boasts a diverse, growing population and is the largest city in Eastern Ontario. It is conveniently located near the connection point between Ontario and Quebec, neighbour to the Mohawk of Akwesasne Indigenous community, and next to the border with the United States of America.

Cornwall is a HUB CITY for residents in the Stormont, Dundas, Glengarry Counties and is an hour away from both the Nation’s Capital, Ottawa, and Canada’s eastern metropolis, Montréal.

As a municipal government, we strive to reflect the community we serve. Our nearly 1,000 employees provide vital services to support residents.

To do so, we offer career opportunities across our various service functions including emergency services, affordable housing, and expected core municipal infrastructure and services.

Cornwall is continuously evolving as revitalization projects, environmental initiatives, and new business activities combine to improve quality of life for its residents.

Cornwall is an exceptional City, with a growing economy, expanding & diversifying population, affordable cost of living and a high quality of life.

The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process.

If you require accommodation, please notify us and we will work with you to meet your needs.

Your impact :

As a Facilities Rental Clerk, you will be responsible for :

Responsible for the weekly deposits and having all balancing entries input into the Diamond accounting system, journal entries prepared and packaged up for armored car pickups.

This includes balancing all cash / coin floats, batching debit machines, event revenue deposits, balancing event reports to sales, deposits, credit card entries from departments, and care & control of petty cash.

Complete bank runs to TD Bank for petty cash as required.

Support the Coordinator, Facilities, Rentals & Marketing on a daily basis, with meeting room bookings, set ups & tear-downs, client invoicing, box office and road sign programming.

Assists with all major event bookings and supporting any requests by event promoters. Order all supplies to support running of the office including all box office supplies.

• Demonstrate excellent public relations, interpersonal, problem solving and organizational skills. Ability to answer client questions and complaints in a highly professional and competent manner.
• Assist in the administration of Pop Up Shop booking contracts from May to October each year, confirm insurance and book in Perfectmind.

Set weekly access codes on the pop up shops and communicate with all users in regards to policies and procedures.

Responsible for selling tickets on the Ticketpro ticket system for all shows including the Cornwall Civic Complex, Aultsville Theatre, Benson Centre, Arts Centre and Cline House.

Duties include event settlements and journal entries to balance accounts.

Responsible for scheduling and coordinating municipal recreation facility bookings for organized sports, community associations and users.

These facilities may include up to and including all the following amenities : arenas, courts, fields, pitches, parks, sport association offices, meeting / storage rooms, including art center bookings.

• Assist with related functions at the Aquatic Centre and Benson Centre Reception such as, but not limited to, registering clients / customers, answering phones, selling tickets to recreation drop-in programs and sell membership as required.
• Perform other related duties as assigned including aiding, and / or vacation coverage to other staff in the department.
• Assist the Supervisor, Complex Maintenance on a daily basis, with coordinating the weekly staffing schedules (with many repeated staffing additions / changes).
• Responsible for coordinating park rental and liaise with community groups by coordinating set and maintenance of the parks when needed.

About the job :

Responsible for the weekly deposits and having all balancing entries input into the Diamond accounting system, journal entries prepared and packaged up for armored car pickups.

This includes balancing all cash / coin floats, batching debit machines, event revenue deposits, balancing event reports to sales, deposits, credit card entries from departments, and care & control of petty cash.

• Complete bank runs to TD Bank for petty cash as required.
• Distribute Mastercard statements to all staff and ensure they are completed / signed within a specified time.
• Support the Coordinator, Facilities, Rentals & Marketing on a daily basis, with meeting room bookings, set ups & teardowns, client invoicing, box office and road sign programming.

Assists with all major event bookings and supporting any requests by event promoters. Order all supplies to support the running of the office including all box office supplies.

• Demonstrate excellent public relations, interpersonal, problem solving and organizational skills. Ability to answer client questions and complaints in a highly professional and competent manner.
• Assist in the administration of Pop Up Shop booking contracts from May to October each year, confirm insurance and book in PerfectMind.

Set weekly access codes on the pop up shops and communicate with all users in regards to policies and procedures.

Responsible for selling tickets on the Ticketpro ticket system for all shows including the Cornwall Civic Complex, Aultsville Theatre, Benson Centre, Arts Centre and Cline House.

Duties include event settlements and journal entries to balance accounts.

Responsible to schedule and coordinate municipal recreation facility bookings for organized sports, community associations and users.

These facilities may include up to and including all the following amenities : arenas, courts, fields, pitches, parks, sport association offices, meeting / storage rooms, including art Centre bookings.

• Assist with related functions at the Aquatic Centre and Benson Centre Reception such as, but not limited to, registering clients / customers, answering phones, selling tickets to recreation drop-in programs and sell membership as required.
• Assist in coordinating park rentals.
• Assist with the scheduling of Maintenance employees when requested.
• Perform other related duties as assigned.

Essential Qualifications :

• Graduate of a two-year college diploma in Recreation & Leisure Services, Business Administration, Special Event Planning or equivalent.
• Must possess a minimum of two years recent experience handling cash which includes accepting, balancing, depositing, and safeguarding funds.
• Recent experience using web-based scheduling programs (example : Ticketpro) with direct knowledge of ordering, tracking, selling, monitoring, refunds, and balancing of daily deposits and show settlements.
• Must have knowledge of bookkeeping, accounting procedures, and settlements.
• Bilingual (French & English) required. Testing will occur
• Intermediate skill level in Microsoft Office (Outlook, Word, Excel, Teams); Testing will occur.
• Must be able to work flexible hours including evenings & weekends, and different municipal locations.
• Superior verbal communication & customer service skills including the ability to communicate and liaise with all staff, user groups and community organizations.

Please ensure that your application clearly demonstrates how you meet each of the following qualifications. Please note, selection for further consideration will be based solely on the information you provide in your application.

Candidates who have education, training, and / or experience equivalent to the above qualifications may be equally considered.

Desired knowledge, skills, and suitability / Asset Qualifications :

• Experience working with a municipal software (example : Diamond ) is an asset
• Experience with desk top publishing programs and preparing custom signage an asset.
• Experience with municipal recreation software (PerfectMind) and (SharePoint) an asset.
• Experience programming TV signage within municipal facilities, including road digital signage an asset.

These are competencies and / or job specific proficiencies that are effective to be successful in the role and may be assessed during the recruitment process.

Work Location :

• Aquatic Centre 100 Water Street East, Cornwall ON K6J 0A3
• On-site

If selected for this role, you will need to provide :

• Criminal Background and Judicial Matters check
• Successful reference check

What you need to consider before submitting your application :

The City of Cornwall offers a sector competitive salary, ranging from $30.21 - $31.68 per hour and OMERS pension plan.

Prior to submitting your resume, a Workland profile must be created as applications are only accepted through the system.

Resumes are ONLY assessed based off candidates’ ability to communicate how they have demonstrated the essential qualifications from their professional, volunteer, or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.

Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.

For those submitting a French application, please also include an English version.

Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month / year to month / year).

Please save a copy of this posting for your records. The deadline for submissions is November 18.

Interviews may be conducted virtually through Microsoft Teams. During the recruitment process, candidates will be tested in Excel, and a language assessment.

Upon submitting your application, please ensure you are submitting the correct documents. If you encounter any errors, please contact support@workland.

com . You will be asked a series of questions; your submitted responses will assist us in prescreening applicants.

The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion.

We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply.

Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Additional Information / What we offer to you :

Expected Start Date : November 4, 2024 (Approximately)

Job Type : Temporary - up to 2 months, with the possibility of an extension

Work Shifts : Days, evening, weekends

Work Location : Aquatic Centre 100 Water Street East, Cornwall ON K6J 0A3

Salary : $30.21-31.68 (hourly)

Unionized? Yes CUPE 3251

Benefits : Bereavement leave, mobile phone and plan EPP discount, Personal leave days, Municipal Employees Activity Committee, OMERS Pension Plan, Free parking.

To see the full job posting, please visit https : / / www.cornwall.ca / en / city-hall / careers.aspx