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This position requires critical thinking skills, strong communication skills, the ability to multi-task, and the ability to convey ownership.
The position requires the ability to work independently and in a team environment.
Assist participants in a concierge service model, addressing most inquiries end to end.
Provide high quality, proactive service, ensuring the successful completion of all inbound inquiries in a timely manner, keeping the participant apprised of status throughout the process in a proactive manner.
Ensure an optimal participant experience in the handling of all inquiries end-to-end.
Details :
This is a fully remote position - equipment will be provided.
Shift- Candidates need to be available from 8am-10pm Monday through Friday EST
About Boys Water Products :
Boys Water Products is a distributor of water, sanitary sewer, and storm drainage materials for the water and wastewater industry.
Our team at Boys Water Products has over three decades of experience in the water and wastewater industry.
Our Mission :
Our team is focused on creating true partnerships with its employees, vendors and customers by cultivating an atmosphere of effective collaboration, transparent communication, and strive for win-win solutions for our stakeholders.
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