Financial Crime AML and Fraud Senior Manager, Managed Services

A career in our Crisis Management practice, within Crisis Preparation and Management services, will provide you with the opportunity to help our clients protect their business in today's evolving landscape by applying advanced and strategic approaches to information management.

We focus on assisting organisations manage vast amounts of electronic data and navigate the legal and business processes demanded by critical events which includes litigation, regulatory requests and internal investigations.

Our team helps our clients confront natural disasters, cyber breaches and other challenges with confidence. As part of the team, you'll help our clients apply our tested frameworks and approaches so they can prepare, respond, and rebound from crisis events and continue their strategic goals without delay.

Meaningful work you'll be part of

As a Financial Crime AML and Fraud Senior Manager, Managed Services , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to :

Lead business development activities including sales, proposals, and building and maintaining sustainable relationships across different financial services clients.

Establish credibility and relationships with prospective clients by demonstrating technical and industry knowledge across various Financial Crime services and have the ability to identify trigger events in client conversations that lead to new opportunities and follow-on engagements

• Ability to provide an industry-led vision to clients for an end-to-end transformation of their AML or Fraud program which includes technology / process improvements followed by operations support.
• Lead the end-to-end delivery (including project economics, contract drafting and risk management) of multiple projects simultaneously, comprising multiple resources and teams and ensure the quality of deliverables and client satisfaction
• Ability to facilitate client workshops and present updates to Executive level client stakeholders, walkthrough progress, engagement issues and risks, etc.
• Demonstrated ability to bring together both operations and technical aspects of an AML program to drive enhancements for clients ( e.

g. process optimization, cost optimization, technology enhancement, etc.)

• Provide thought leadership and direction for the AML practice and contribute to the Intellectual Property of the firm by driving the development of toolkits, methodologies, accelerators and training.
• Involvement with practice development, coaching and mentoring junior members of the team.

Experiences and skills you'll use to solve

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
• Consultative selling experience across the Financial Services Industry, especially banking and insurance
• Experience with identifying and addressing client needs - building solid relationships with clients; approaching clients in an organized manner;

delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks

Demonstrate ability to collaborate and contribute as a team member and leader - understand personal and team roles; contribute to a positive working environment by building solid relationships with team members;

proactively seek guidance, clarification and feedback.

• Strong leadership qualities when working in a team and the ability to be recognized as the subject matter expert in a given field when our client requires
• The ability to be seen as a role model for junior members of the team and provide guidance and coaching to the team
• Clear, articulate and confident written and verbal communication skills, including client reports and presentations, papers and articles
• Understanding of financial metrics associated with a managed services engagement and the ability to solution and deliver a profitable engagement

Technical Requirements :

• C onsulting or industry experience in the Financial Crime environment in the financial services industry
• Demonstrated ability and experience leading large scale AML operations for clients in various areas ( e.g. transaction monitoring, KYC, name screening, etc.)
• Experience in AML or Fraud program transformation, technology implementation and / or operations support
• Demonstrate strong knowledge of market trends related to Financial Crime procedures, policies and technologies
• Ability to manage dynamic projects which range in size, resource types, locations, etc. For example, team sizes range from 5-100+, may consist of onshore and offshore resources, etc.
• Development of practical solutions to Financial Crime related issues and guide clients on the appropriate actions to ensure continued compliance effectiveness and enhanced efficiency
• Strong experience with selling and delivering engagements within a Financial Crime function ( e.g. effectiveness reviews, managed services, program and operating model designs, etc.)
• Preference for candidate to have have a financial crime related certification ( e.g. CAMS, CFE, etc.)

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes.

This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Learn more about our Application Process and Total Rewards Package at : https : / / jobs-ca.pwc.com / ca / en / life-at-pwc

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive.

We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done.

PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site.

This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm.

Exact expectations for your team can be discussed with your interviewer.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong.

We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.