Manager, Information Management

Why join us?

Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor?

If so, we would love to tell you our story.

At OMERS we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Toronto, London, New York, Singapore, Sydney and other major cities across North America and Europe.

Our culture is truly one of a kind. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live with an ever-constant eye to the global investment markets.

The Manager of Information Management will play a pivotal role in rolling out Enterprise Information Management capabilities and leading Records and Information Management strategy.

This role will work closely with other departments across the enterprise to ensure data governance and information management standards and best practices are being applied consistently across the organization, particularly as it relates to information management.

The Manager of Information Management leads the development and implementation of OMERS Records and Information Management program, including making contributions that raise the profile and understanding of Program principles and best practices across the organization.

As a member of this team, you will be responsible for the following :

Policy and standard adoption - Operationalization of the Enterprise Data Governance & Records Management Policy and standards by ensuring that all lines of business are following the applicable standards.

Implementing Records and Information Management Strategy - Rolling out Enterprise Information Management capabilities across the enterprise such as (not limited to) :

Microsoft 365 Data Retention and Disposition

Legacy Platforms Data Retention and Disposition

Contributing to the development of appropriate materials and conducting training sessions related to Information Management best practices and technologies.

Strategic Thinking - Understanding OMERS business functions, activities, and transactions, as well as standard information and data governance best practices to contribute practical solutions for both structured and unstructured data in the development and implementation of the Information Management Program

Working with business and other Data and Technology stakeholders to develop industry-informed strategies, standards and practices related to enterprise records management and information governance.

Guide the strategic direction for Records for the enterprise.

Build and contribute to, Enterprise Records and Information Management long-term strategic goals. This entails working with technology and data partners to remediate enterprise electronic record deficiencies for structured and unstructured data and historical repositories.

Building Cross-functional Partnership - Build the network of business SMEs who will collaborate with you on ensuring records compliance across the organization.

This role works very closely with LOB partners to help guide them on interpreting and implementing records management practice;

help ensure compliance with quarterly testing, preservation hold requirements, and conduct training as required.

Relationship building - Build relationships with a wide range of internal employees, teams, and departments, including executives across Data & Technology, HR, Pensions, Internal Audit, and other areas of Risk, Compliance and Legal.

Consultation and Advisory - Subject matter expert (SME) for consultation on records management across the enterprise. As the SME, you will attend project / steering meetings, provide guidance on new initiatives, and manage deficiencies as required.

Lead the team in providing guidance on the documentation and design of an effective oversight control structure in accordance with current governance, risk, and compliance requirements, including Regulatory Compliance Management (RCM) and Operational Process Control (OPC) streams.

To succeed in this role, you have :

Degree or diploma in Information Technology Management.

Minimum 8-10 years of experience in financial services, government and / or pensions industry

5-7 years of experience in developing data governance frameworks, leading records and information management and implementing them across the organization

Proven experience of leading implementation of records / data retention, disposition, legal holds, archival preservation, content management systems and information governance standards and best practices.

Experience leading projects for automating or enhancing records and data management processes using technology is an asset.

Experience with the Records related regulatory environment; sufficient to assess and recommend changes to risk and compliance practices related to the Enterprise’ policies and governance programs.

Experience defining strategies for data classification and record retention.

Effective written, oral, interpersonal and relationship building skills, particularly with internal stakeholders.

Strong project and time management skills

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members.

In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 3 days per week.

Our story :

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $128.6 CAD billion in net assets as of December 31, 2023.

OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members.

OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children’s aid societies across Ontario.

Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process.

At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups.

Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.