Account Manager - Eurofins Cosmetics & Personal Care, Inc.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to

make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.

It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900

laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Account Manager will help market and sell Eurofins chemistry and microbiological cosmetic testing services across North America.

The Account Manager’s primary responsibility is to develop and execute sales strategies to support cosmetic testing across North America.

The successful candidate will grow the Cosmetic Testing and regulatory sales with a focus on cosmetic manufacturers who rely on quality and safety testing as a key component of their product or processing, through acquiring new customers to start, and future growth within existing clients.

Principal Accountabilities :

• Achieve personal sales targets established by management;
• Identify potential customers and sales opportunities for the Cosmetic microbiology and chemistry testing business units;
• Participate actively in the development of strategic marketing plans, tactical marketing materials, and driving complex sale of newly-offered testing services;
• Assist in the development of annual sales forecasts, budget requirements, and sales plan of actions for the business unit;
• Provide the necessary planning, organization, direction, and control to meet or exceed the sales goals of the business unit;
• Provide detailed direction to management for achievement of marketing objectives in terms of specific actions;
• Establish and review measurements to determine level of success;
• Collect, interpret, and execute detailed analysis of sales versus objectives by market segments;
• Aggressively seek out market opportunities;
• Identify opportunities for growth based on new tactics, strategies, applications, and benefits;
• Provide to management the needs for services, competitive comparisons, etc. that enable the realization of market opportunities;
• Initiate and maintain commercial contracts with customers, such as quotes, proposals, RFIs, etc., in accordance with sales plan and company guidelines;
• Identify, qualify, and execute contracts on laboratory projects that are in agreement with our internal capabilities;
• Acquire and report information regarding developments in the marketplace, as well as competitive information;
• Liaise with all parties involved on issues of execution, special costs, planning of services offered, and the acceptance of work;
• Deliver high-quality presentations and maintain ongoing customer communication regarding the laboratory and services offered;
• Manage the creation and execution of work orders from customers;
• Maintain up-to-date customer information in the CRM;
• Maintain a professional profile and effective communication in the industry through regular field travel, conference, trade show and convention attendance, customer visits, and third-party influence contacts.

Qualifications

• Bachelor's Degree in Science (preferably Chemistry or Microbiology), Commerce, and / or equivalent technical and business experience;
• Strong hands-on mentality with a proven successful sales record;
• Extensive (4-8+ years) experience in microbiology or chemistry cosmetic testing sales is preferred;
• Strong understanding of the Cosmetic Testing & Regulatory Consulting Industry with good contacts within this sector;
• Familiarity with ISO17025 and cGMP would be considered an asset;
• Active in professional and / or associations.

Additional Qualifications :

• Must speak and write English fluently;
• Bilingualism is a strong asset;
• Must possess excellent communication skills, both written and verbal, in order to present responses to clients, prepare reports, and maintain communication with internal and external clients;
• Must be articulate;
• Excellent organizational skills;
• High level of accuracy and strong attention to detail;
• Ability to work independently, while supporting a collaborative, team-based department;
• Ability to multitask and remain calm under pressure;
• High level of professionalism, maturity, good judgment, and discretion when dealing in confidential matters;
• Must be proactive, self-disciplined, and able to demonstrate a high level of productivity with a goal-oriented approach.

Technical Skills :

• Exceptional computer skills with a high level of competence with MS Office;
• Ability to adapt to new technologies and software.

Working Conditions : Primarily in an office environment. Will be expected to travel as needed to client sites and company locations, both locally and across Canada.

Periodic weekend or evening work may occur.

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation : Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work.

To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

NO AGENCIES, CALLS OR EMAILS PLEASE