Lead Systems Engineer

Description

Lead Systems Engineer

Information Technology & Security Department / TheCoraGroup

Direct manager : Director IT & Security

Onsite in Markham, ON

TheCoraGroup is looking for a Lead Systems Engineer that has a passion for technology, if you are someone that keeps up with the latest Market Trends, has the aptitude to design solutions to the evolving Infrastructure Technology needs, then this job is for you.

The work culture at TheCoraGroup encourages out of the box thinking, innovation, collaboration & teamwork, it is a fun place to work and grow for Technologists.

Associates in this role, function as information technology SME’s Subject Matter Experts and participate in or oversee a variety of analytical and technical assignments.

Designing, documentation, implementation, administration, support, and maintenance of a variety of hardware, software, SaaS products.

The role is broadly split between project-based work leading to the Evaluation, Design, Development and Deployment of new infrastructure services for most part and serving as a Third Level escalation point for existing infrastructure services and users of those services.

Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to server / client operating systems, messaging, and database services, reporting platforms, terminal services, VPN, Web Proxies, and all other software-based systems which provide infrastructure, underpinning the IT Service Catalogue.

Develop operational, installation, configuration and upgrade documentation for hardware, security, storage, software, and other computer related systems.

Serve as a liaison between other technical staff, security teams, management, users, and vendors regarding usage, standards, security, and other technical matters.

Provides diagnoses and resolution of computer hardware and software problems.

Responsibility Overview :

• Create standards, operational runbooks, participate and lead projects, design and engineer overall infrastructure and technology.
• Gather Business requirements and translate them into cutting edge technical solutions
• Proactively foresee the latest Market trends, forecast needs, suggest updates / upgrades to technology
• Infrastructure related Product evaluations, Product POC, Vendor engagement and product selection
• Provide level III support, prioritizing and executing assigned tasks
• Work directly with vendor contacts to resolve technical problems affecting the delivery of ES services and / or up-time related to software / application solutions, Servers, SAN technology, storage, and peripheral equipment
• Coordinate all infrastructure-based activities including design / installation of new hardware and backup / recovery, ensuring high availability & business continuity
• Monitor, Identify & troubleshoot server configuration and / or performance monitoring. Develop procedures to respond to these irregularities in a timely manner
• Develop and test scripts to automate routine tasks
• Create, maintain, and improve documents / procedures and trains peers and team members on the procedures.
• Effectively participate and provide Third level production support on a rotating basis or when called upon
• 5 - 10% travel may be required

Qualifications : Required :

Required :

• Bachelor’s degree in Computer Science, or related Enterprise Infrastructure engineering experience
• Excellent written and verbal communication skills
• including interpersonal / customer service skills
• 5-7 years of experience in the design, implementation and managing of complex infrastructure solutions : O365 Suite, Teams, Sharepoint, Intune, AAD & Azure
• Working Knowledge of Cloud technologies, Azure or AWSWindows Server Environment 2008-2022(Active Directory, DHCP / DNS, Group Policy, Printing Service)Disaster Recovery planning & best practicesServer / System / Application monitoring
• Process and Operational knowledge and understanding of foundational technology including : Automated software distributionSecurity patch managementBackup tools, and server recovery (e.

g. Veeam)Scripting / Automation (e.g. Visual Basic, PowerShell, or Shell Script)SaaS Applications / Technologies

• Product / platform evaluation, and recommendation
• Ability to engineer solutions for given SaaS and IaaS technologies (Scripts / API calls, etc.)

Nice to have :

• Basic Understanding of Storage Technologies like SAN, Netapp etc..
• SQL Server and Database (MS SQL or MySQL)
• Apple / Mac technologies

Business Unit :

Corporate - Cons / Food

Scheduled Weekly Hours :

Number of Openings Available :

Worker Type : Regular

Regular

More About Jonas Software :

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology / Laboratory Information Systems, and Product Licensing industries.

Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.

Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.

Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P / TSX 60.